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E-Mail == The account cannot be accessed at this time.

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wncsohn
Freshman

E-Mail == The account cannot be accessed at this time.

I don't use this e-mail often but when I tried to access it this morning my "Outlook" I notice I have ZERO e-mails after 10/5/19.  I then tried to access it via the web mail but I'm getting the above error message. 

 

Upon looking at my mail further I noticed that "someone" has been trying to send e-mails and there are 9 "Mail Delivery System" messages with various "reasons" why the mails couldn't be delivered.  I DID NOT send ANY of these "e-mails".

 

I then attempted "Live Chat" this morning to try and figure out wth is going on but got a message that it was down.  This is my last resort!

 

Please let me know what I can do to get this situation resolved A.S.A.P.

1 ACCEPTED SOLUTION

Good morning wncsohn,

 

Thanks for letting me know. Outside of the HughesNet webmail, there's not much we can control, but you can try removing and readding the account in Outlook to reset things.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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