About Liz

Liz

Hi ladyconnie, Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated. Thanks, Liz

Liz

Hi DavenDoll, Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns. Thanks, Liz

Liz

Hi infinitytec, Thanks for reaching out, sorry to hear what happened. I went ahead and disabled your HughesNet email accounts, which should've been done anyway since service termination. -Liz

Liz

Hello DavenDoll, I see it's your first post here, so welcome to the community! Thank you for reaching out, we can certainly help address your concerns. Please give me some time to look into this for you. Once I have any news or questions for you I'll post back. Your patience and understanding are much appreciated. Thanks, Liz

Liz

Exactly!!! I loved those strawberry candies! -Liz

Liz

Good morning CrenshawFamily, Just following up on your site, I see that it's back online! If you have any other concerns, feel free to drop by the community again. Thanks, Liz

Liz

Good morning MaxDementis, Welcome to the community and thank you for reaching out to us. Please describe your concern in detail so you can get more tailored assistance. Thanks, Liz

Liz

Good morning Greg, The engineers haven't seen anything of concern in the system. If you have any other concerns, please don't hesitate to reach out again. Thanks, Liz

Liz

I can't even think, I've just been staring and drooling at these pictures of sticky buns. I typically spring for cinnamon rolls since they're more convenience (Hellooo Cinnabon), but these look really amazing too. Sticky buns with maple syrup and pecans sound reeeeeeeeeeeally good... -Liz

Liz

All of your pets are so cute!!! Thank you for sharing their pics! -Liz

Liz

Hi Ricky, Thanks for reaching out. I was able to access the site from my laptop on our corporate network (but it loaded unusually slow). Then I got a 522 error when I tried accessing the site from my mobile network. I checked out their forum feedback board and an admin, "frail", confirmed they're currently getting hammered by a bot, which is why the site's been up and down recently. They're working on it; so I hope that clears things up! Thanks, Liz

Liz

Awwwwwwwwww she's a cutie, Jay!! I don't have any pets now, but I do love seeing other people's! (Bring on the caaaaats...) -Liz

Liz

Thanks Woody, I've sent these updates to the engineers for their input. I'll post back once I have any news to share. Your cooperation, patience, and understanding are much appreciated. Thanks, Liz

Liz

Hi sli-er_15, Thank you for this update, I've sent this over to the engineer working on your case. Once I have any news to share, I'll post back. Your cooperation, patience, and understanding are much appreciated. Thanks, Liz

Liz

D'awww~ That reminded me of this comic: My grandma always seemed to have those strawberry hard candies with the strawberry-looking wrapper. -Liz

Liz

Good morning britterz3737, I see it's your first post here, so welcome to the community! I pulled up your account to investigate and I'm glad to see you've already gotten a dispatch set up over the phone. I hope tomorrow's site visit goes well. Please don't hesitate to contact us again if you have any other concerns. Thanks, Liz

Liz

Today is a very good day, it's CHOCOLATE MINT DAY. Just wanted to acknowledge the best mint chocolates, Andes, and mint chocolate chip ice cream, the best flavor. While looking for a good header pic, I came across this and am shocked I've never seen it before. I need to find out where this is sold because hello??? Andes ice cream sandwich!!! -Liz

Liz

Hi yamilking, Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated. Thanks, Liz

Liz

Good morning CrenshawFamily, I see it's your first post here, so welcome to the community! After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Wednesday, Feb 19, 2020 between 08:00 AM-11:00 AM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes. Thanks, Liz

Liz

Liz

Why just feature one day? Wine goes with seafood anyway! Apparently it's crab stuffed flounder day! How specific. Can't complain about food stuffed with food, though. Turducken? Piecaken? Gimme. Here's the recipe for the yummy looking crab stuffed flounder roulades above. Have you made any odd food in food concoctions? Mac n cheese eggrolls? Tuna melt bao? Come on out, adventurous chefs and eaters! -Liz

Liz

Good morning sli-er_15, Thanks for posting and sharing these details. I've escalated your concern to an engineer to see what we can do. Once I have any updates to share I'll post back. Your patience and understanding are much appreciated. Thanks, Liz

Liz

Good morning tarcher611, Thanks for reaching out and letting us know. Engineering is looking into this for you. I'll post back once I have any news to share. Your patience and understanding are much appreciated. Thanks, Liz

Liz

Dang! Thought being cute and fuzzy would help. -Liz

Liz

I suppose I can try to not do this on a Monday. -Liz

Liz

Thanks for the confirmation, JJRHN. I've pinged engineering to see if the rollout has finished, perhaps it hasn't made its way to you yet. Once I have any news to share, I'll post back. Your cooperation, patience, and understanding are much appreciated. Thanks, Liz

Liz

Excellent idea, maratsade! -Liz

Liz

Good morning Woody, Engineering suggested this, so let me know how your performance fares after the LAN switch please. Your cooperation, patience, and understanding are much appreciated. Thanks, Liz

Liz

Good morning cherylaoife, That's excellent news, I'm glad the tech sorted all that for you. Thank you for coming back with an update! Thanks, Liz

Liz

Having HughesNet in the title would make sense since, as you said, this tool is specific to HN, but I'd avoid using any logo, to be safe. -Liz

Online Status	Offline
Date Last Visited	Friday

About Liz

Re: sale call review

Re: Account Ownership

Re: I think my account got compromised

Re: Account Ownership

Re: Andes Mints > York Peppermint Patties. Don't @...

Re: Internet - Modem Not Working

Re: My speeds

Re: account information doesn't make sense DATA to...

It's Sticky Bun Day, heh

Re: Pet Love!

Re: Website Trouble

Re: Pet Love!

Re: Nearly unusable connection

Re: Web Acceleration Status

Re: Andes Mints > York Peppermint Patties. Don't @...

Re: Modem not picking up signal

Andes Mints > York Peppermint Patties. Don't @ me

Re: "sales call review" to be performed ...

Re: Internet - Modem Not Working

Re: National Wine Day AND Crab Stuffed Flounder Da...

National Wine Day AND Crab Stuffed Flounder Day!

Re: Web Acceleration Status

Re: SamKnows - Internet Quality and Service Test p...

Re: BE KIND!

Re: BE KIND!

Re: Slow downloads and text message with images

Re: Online Distance/Lag Calculator

Re: Nearly unusable connection

Re: I keep losing connection

Re: Online Distance/Lag Calculator