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SLOW SPEED AND CAN'T USE IT ON MY SMART TV

COOLMAN65251
New Poster

SLOW SPEED AND CAN'T USE IT ON MY SMART TV

IM GETTING SLOW SPEED'S AND CAN'T USE TO WATCH MY SMART TV. IM ALSO HAVEING TROUBLE WITH USEING MY XBOX WITH YOU GUY'S AS WELL. I TRYED TO CALL TECH SUPPORT BUT YET NO BODY IS THERE

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maratsade
Distinguished Professor IV

Re: SLOW SPEED AND CAN'T USE IT ON MY SMART TV

Yeah, everything is slowed down now due to so many people staying at home and them and their kids working from home.  Customer Service is overwhelmed so it's hard to get through. May want to try after midnight. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

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3 REPLIES 3
maratsade
Distinguished Professor IV

Re: SLOW SPEED AND CAN'T USE IT ON MY SMART TV

Yeah, everything is slowed down now due to so many people staying at home and them and their kids working from home.  Customer Service is overwhelmed so it's hard to get through. May want to try after midnight. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

View solution in original post

COOLMAN65251
New Poster

Re: SLOW SPEED AND CAN'T USE IT ON MY SMART TV

ok thank you

maratsade
Distinguished Professor IV

Re: SLOW SPEED AND CAN'T USE IT ON MY SMART TV

You're welcome. I hope it gets better for all of us soon.