Forum Discussion
sluggish internet
does anyone knows how to get rid of this sluggish (super-slow) internet provider "hughesnet" without paying their termination fees since they didn't comply with the promised service is any way I can ...
If you feel you were misled about the service or promised something you haven't seen, and it's been no longer than four or five months since your sales call, you can request a sales call review. If this is found to be the case, you may have recourse.
You can ask for a sales call review in the My Account and Billing section. Be sure to be specific about what you were "promised" that wasn't delivered upon so that they are sure not to miss it in the review.
With this said, however, any technical issues will first need to be troubleshooted by the reps. Posting about the issue(s) in Tech Support, as maratsade suggested, will help in that endeavor.
