Forum Discussion
Billing matter
I used to receive my monthly statement in my email account, but have not since everything was changed a few months ago. Since I had a billing error this month, (which was not resolved satisfactorial...
i hope it works Liz. Since all the changes were made way back when, I have received 3 emails and they were replies last month from a post in the community. I used to get all kinds of inbox mail from the community and really enjoyed reading them as I very often learned from them.
farmerhugh wrote:i hope it works Liz. Since all the changes were made way back when, I have received 3 emails and they were replies last month from a post in the community. I used to get all kinds of inbox mail from the community and really enjoyed reading them as I very often learned from them.
Are you speaking of Hughesnet's email itself, or a third party email that used to get the email notifications from the Community but haven't since the change? If it's the latter, you may need to forward the email from your Hughesnet email to your 3rd party email, and though it's a sort of tricky endeavor, I can tell you how to do it.
If it's Hughesnet's email itself that you are having issues with, I hope you are able to get it fixed.
Hey Gabe==sure miss not reading your replies to question asked!! I have both, but if its not in my Hughes Net mail it doesn,t come thru my 3rd party account. These last few (emails)have done fine, but i'm more upset about the billing portion than anything. By the time it hits my credit card the reps are reluctant to correct errors that have occured and been paid. I have not received an email statement since they changed everything and last month there was an error.
Hi farmerhugh,
Just keep me posted if you're still not receiving billing notifications by e-mail.
Regarding staying up to date with community posts, you have the option to subscribe to boards or threads. Whether you're in a board or thread, you can click on the OPTIONS button in the top right corner of the community and select Subscribe:
If the e-mails are too much, you can manage your subscriptions in your settings.
Hope that helps!
Hi Liz--I did not receive a billing statement again this month.
