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Billing question

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jliston924
New Poster

Billing question

I'm new to Hughesnet and wasn't aware that bills are generated the same day the money is taken out of my account. There is no option to pay for your unseen bill with a different bank account or credit card. Does anyone else have an issue with this? Any problems with bill being different than what you expected to pay? This is a first for me.

2 ACCEPTED SOLUTIONS
maratsade
Distinguished Professor IV

 

Hughesnet generates a bill the same day they take money out of my account so I have no options on how I want to pay it. 


That's right; that's how HughesNet and others do it.  However, there used to be another option for HughesNet billing that allowed you to do manual payments with the account source of your choosing.  If that's still available, you may need to change to that. 

 

EDIT:  you may want to call  866-347-3292 and talk to Billing; they can explain the options available and change your option. 

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maratsade
Distinguished Professor IV

"Why isn't there an option to turn off Autopay? "

 

There is. You need to call customer service and speak to Billing. 

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