Forum Discussion
Call Center and Invoices
Can you please provide me with the Call Center number in the United States. With all due respect to the people of the Philippines, the language barrier is extremely frustrating. And why do I get an...
Good morning Kory,
Thanks for posting, I hope Gwalk's very informative post helped. To add onto that, yes, under autopay, the card on file will be charged the day the bill is generated. Additionally, you can see if you have incurred other charges outside of the standard internet and lease fees, if applicable. Here's how:
1. Visit your Support Center here: http://supportcenter.myhughesnet.com
2. Click the “Sign In” tab to visit your sign in screen.
3. Enter your HughesNet user ID and password, then click the “Sign In” button to sign in.
4. Click the “Billing” tab.
5. Scroll down to the “Billing Account Information” panel.
6. Click on "Unbilled Activity" to see any additional charges you may have incurred, outside of your usual monthly service fees (lease, internet fee, and taxes). Typically, one would see token or tech dispatch charges, otherwise, the amount should be consistent every month (internet+lease+taxes).
Hope that clears things up for you.
-Liz
Thanks for posting, I hope Gwalk's very informative post helped. To add onto that, yes, under autopay, the card on file will be charged the day the bill is generated. Additionally, you can see if you have incurred other charges outside of the standard internet and lease fees, if applicable. Here's how:
1. Visit your Support Center here: http://supportcenter.myhughesnet.com
2. Click the “Sign In” tab to visit your sign in screen.
3. Enter your HughesNet user ID and password, then click the “Sign In” button to sign in.
4. Click the “Billing” tab.
5. Scroll down to the “Billing Account Information” panel.
6. Click on "Unbilled Activity" to see any additional charges you may have incurred, outside of your usual monthly service fees (lease, internet fee, and taxes). Typically, one would see token or tech dispatch charges, otherwise, the amount should be consistent every month (internet+lease+taxes).
Hope that clears things up for you.
-Liz
