Forum Discussion

lilcor's avatar
lilcor
New Poster
7 years ago

Carry over data

Why does Hughesnet not carry over unused data from month to month?  We pay for the data and if we don't use all of it, we loose it.

  • kennyo

     

    The bottom line is that HughesNet is not going to provide any information on the amount of data used on their system, nor any statistics concerning that data usage.  Nor are they going to provide any information on the browsing habits of their customers, in any way, shape or form, including as a whole.    

     

    The system has a throughput that is considerably smaller than ground based systems.  The plans are designed the way they are for good reason.  

     

    A full weekend Bonus Bytes period would cause the system to slow to a crawl during peak usage periods, and they know that, as do many of the people on this forum.  Experience and common sense tells us that during peak usage periods the number one thing people will do with a lot of data available is stream.  The system simply cannot handle a lot of people streaming, so the system needs to be regulated, and the way that's done is with plan design. 

     

    If the system had a higher throughput more could be done, but it simply can't.  City rush hour traffic on a two lane road just doesn't work, nor will a ton of people streaming at typical times when the system can't handle it.  Something like extending the Bonus Bytes period to be from 2AM to sometime in the early afternoon might be feasible, but not late afternoon or evening.  

     

    Over the weekend, having the Bonus Bytes data available during the afternoon, and especially the evening, would cause the system to resemble the following...

     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Same reason why we have data caps: limited system capacity.  Data rollovers would hurt us all by causing slowdowns, and the whining would be even louder than it is now every time something buffers. 

     

    It is up to the user to use all the data they purchase -- if you don't, then it's not the company's fault.  

     

     

    lilcor wrote:

    Why does Hughesnet not carry over unused data from month to month?  We pay for the data and if we don't use all of it, we loose it.


     

    • kennyo's avatar
      kennyo
      New Poster

      Hughes should seriously consider moving ALL weekend data to bonus time. From 2AM Saturday morning to 8AM Monday morning should be bonus data.

       

      Surely the net isn't as congested weekends as it is during the work week. This could subtract 8-10 days from the month, so that we'd have from

       

      20 GB for 23 days (870MB/day) in months with 31 days and 8 weekend days, the worst case, to

       

      20GB of data for 20 days (1GB/day), 30 day months with 10 weekend days, the best case. That would raise the daily allotment from around 666MB/day to 870MB/day to almost  1GB/day.

      • BirdDog's avatar
        BirdDog
        Assistant Professor

        kennyo wrote:

        Hughes should seriously consider moving ALL weekend data to bonus time. From 2AM Saturday morning to 8AM Monday morning should be bonus data.

         

        Surely the net isn't as congested weekends as it is during the work week. This could subtract 8-10 days from the month, so that we'd have from

         

        20 GB for 23 days (870MB/day) in months with 31 days and 8 weekend days, the worst case, to

         

        20GB of data for 20 days (1GB/day), 30 day months with 10 weekend days, the best case. That would raise the daily allotment from around 666MB/day to 870MB/day to almost  1GB/day.


        I'd bet their stats show that, other than weekday evenings, the weekends are the heaviest use times throughout the entire day due to kids being home from school.

  • Hi kennyo,

     

    What the others have said previously are correct. Currently there aren't any plans to do any carry over data, but if that changes, we'll let you know.

     

     

    • maratsade's avatar
      maratsade
      Distinguished Professor IV

      Mods, maybe this thread should be locked?? It seems to have run its course.