Forum Discussion
Case #46180163
Got roped into Hughesnet as part of a "bundle deal" with Direct TV. I signed nothing with them up front and between the two providers I was paying more than what the advertised "bundle" and had LOUSY ...
Hi Stacey,
Thanks for letting us know. I see you have already called in to cancel. I've gone ahead and credited your account $400 to absorb the ETF when your account terminates March 11. You should be getting a lease return kit after termination so you can return the equipment. Please ensure that the equipment is returned to avoid any Unreturned Equipment Fees. If you have additional questions, feel free to post back, we're happy to address them.
Good luck with your future ISP.
Thanks,
Liz
Thanks for letting us know. I see you have already called in to cancel. I've gone ahead and credited your account $400 to absorb the ETF when your account terminates March 11. You should be getting a lease return kit after termination so you can return the equipment. Please ensure that the equipment is returned to avoid any Unreturned Equipment Fees. If you have additional questions, feel free to post back, we're happy to address them.
Good luck with your future ISP.
Thanks,
Liz
