Forum Discussion
Double-dipping payments on bill
- 11 months ago
It's an accounting error. But for the delayed refund, blame the banking industry, not HughesNet.
Companies issue credits immediately. The banks themselves sit on that money for up to seven days in order to make interest on it before it's actually refunded to you.
Only very large companies, such as Amazon, issue credits directly to their customers. Most companies, including HughesNet, go through a bank.
- 11 months ago
"you're sitting on other people's money."
Dude, I'm a subscriber. I'm not sitting on your money; neither is Hughesnet. You'll get a refund when the bank releases your money, and continuing to carp about the issue won't get you your refund any sooner.
By the way, both dips into my account occurred in a week.
Accounting error. Nothing weird or unusual about that; they will fix it. Just tell them if you want it in 7 days or as a credit for next month. Then move on.
- Tinbama11 months agoObserver
"Move on"? Apparently it's easy to be snarky when you're sitting on other people's money.
- maratsade11 months agoDistinguished Professor IV
"you're sitting on other people's money."
Dude, I'm a subscriber. I'm not sitting on your money; neither is Hughesnet. You'll get a refund when the bank releases your money, and continuing to carp about the issue won't get you your refund any sooner.
- Tinbama11 months agoObserver
Perhaps you should learn from GabeU how to do this sort of thing. Clear, concise and with an actual explanation rather than just using "accounting" with a side of condescension as an answer.
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