lljames, you should start a new topic with this issue. Discussing your issue in replies to others may bury your post in their topics and the admins may not see it.
Your issue sounds very serious (is it identity theft?) and it should have its own topic.
Thanks, I probably should do that. Guess I was too upset to think straight.
Can't blame you for being upset; it's a pretty serious issue. The admins here work at Hughes headquarters and they can do more than the people you have contacted so far. Give them a chance, and good luck to you!
For Liz:
Liz, it has been two weeks sine you provided an update; I was last contacted on April 13 by tier 4 advanced support; and it was on March 10 that I first contacted tier 1 support regardin the beginning of this issue.
So, hasn't this problem gone on long enough? I just tried to access my account information and am still receiving the OID error.
Wally Estes
Hi Wally,
I do apologize for the inconvenience, I haven't received any updates regarding the OID error. I've just pinged an engineer for a status update. Once I have any news to share, I'll post back.
Your patience and understanding are much appreciated.
