How do I remove my credit card from being automatically charged?

[rmessing814]

I want to remove my card from being automatically charged every month, since Hughesnet refuses to allow customers to actually see their bill before being charged. How can I do that? I'll pay whatever fee is associated!

[El Dorado Netwo]

You can opt for paper billing. Fee is $5/mo.

[Liz]

Hi rmessing814,

Welcome and thanks for posting. Please call us at 866.347.3292 and ask for invoice/paper billing. Please keep in mind you will incur a $5 monthly fee for paper billing.

After switching, then you can pay your bill every month yourself via your Support Site or by calling us at 866.347.3292.

For your reference, here's how you can pay online:

How to Make a One-Time Payment

1. Visit your Support Center here: http://supportcenter.myhughesnet.com




2. Scroll down and click the “View/Pay My Bill” button, this will pop up a new
browser tab or window. (Be sure to allow pop-ups in your browser for this
site.)






 

3. Enter your SAN and zip code.



 

4. Enter the characters shown in the box.






5. Click the radio button next to “Make Payment”, then click
“Submit”.



 

6. Answer your pre-set personal question to confirm your
identity and click “Submit”.






7. Click the radio button next to your preferred payment
option and click “Submit”.



 

8. Enter your card information in the required fields and
click “Next”.



 

9.      
Click “Collect Money Now” on the payment
confirmation page to submit the one-time payment by credit/debit card.

10.  
If the “E-Check” payment option was selected in
step 7, enter the required bank account information.


 

 11.  
Uncheck the “Use this e-check account
automatically for future payments” option since you are only using your e-check
account for a one-time payment.




12.  
Click “Collect From Account Now” to submit your
one-time payment by e-check.





If you need further assistance, please let me know.

-Liz

[GabeU]

My bill is the same every month.  It only changes if you have ended the reception of a $ off per month thing or if you've purchased tokens.  With that said, I can understand some people wanting to pay their bill manually.  I've never had automatic billing, myself.