Forum Discussion
Hi mixinmaster, welcome to the community and thanks for posting! I was able to locate your account, the charge you're seeing for your 10-5 invoice is the initial charge you were quoted by our Sales representative with your state and county taxes applied. Once a customer's installation is completed, their first invoice is generated. In your case, your installation was today, so your invoice was generated today as well.
Let me know if you have any questions!
-Brooke
- mixinmaster7 years agoFreshman
Brooke, thanks for the quick reply.... I still am confused however..... Where can I get a breakdown of what appears to be approximately $370 being charged and I just got hooked up??? I know and agree there was a $99 installation charge (even though I called after seeing the "free installation" ad), but where does remaining $270 come from? I mean a 20 GB plan at 69 bucks plus equipment rental at 15 still comes up far less than $270.... Please advise how my credit card has already been charged over a month ago for $183 and now I have an invoice for $185
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