Forum Discussion

Shaunluke's avatar
Shaunluke
Freshman
6 years ago

Hughesnet are thieves. They lie to you and steal your money.

I have been a loyal customer for over 3 years , never late or anything like that. My modem went out and T/S says they will send me a new updated one and I did'nt have to return the old outdated one. ...
Unreturned Equipment Fee
Shaunluke's avatar
Shaunluke
Freshman

The $125.00 must be returned back to source from which it was fraudulent taken (my checking account) and nothing else will suffice.....Plain and simple

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
6 years ago

Sorry, but it's standard practice for large companies to issue credit towards an account instead of a refund.  This happened to me with Hughesnet, AT&T, DirecTV and Primestar (that's an oldie!), and none of them would issue refunds to my bank account but would instead issue service credit towards the monthly bill.

Sorry, but you are stuck with having credits placed on your account.

  • Shaunluke's avatar
    Shaunluke
    Freshman
    6 years ago

    Please see the subject title

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      6 years ago

      The subject title is just your opinion.

       

      There was no fraud, there was no theft.  There may have been a misunderstanding on your part of the word "account," which the agent used to mean "Hughesnet account" and you thought it meant "bank account." 

       

      There appears to have been an accounting error, and it has been resolved.