Forum Discussion
Information compromised
Hello! New to this and was directed by a representative to come here! So we signed on in December. In January we were charged $19.95 by a third party company and then the same in February. I had no...
I'm not sure HN can do anything about this, unfortunately, as they don't offer 30 day trials either. It seems you signed up with HN via a reseller, that is, a company that sells HN accounts but is not really HN. You may have to take it up with them, but wait until a HN employee on this site digs a bit and gets back to you. Hopefully things will get resolved for you soon!
Only the third party company offered the 30 day trial not actually HN. My mind is just blown right now at how wrong this feels. Sure, $19.95 seems petty but another company that I don’t know has my info. They deleted the account and refunded our money so that’s not the issue, just the fact that no one can tell me why this was authorized through HN for this to happen. It happened the day we signed on for HN. Coincidence? I think not ya know
