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My Hughes modem is blocking my acces to PSN on my PS3 system.

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Furanko Moreno
New Member
‎09-13-2015 07:29 PM
‎09-13-2015 07:29 PM

My Hughes modem is blocking my acces to PSN on my PS3 system.

My hughes modem has been blocking my acces to PSN on my PS3 sytem for 3 weeks, up to that date is has no problem at all, it was amazing, but then is just blocked my acces. I don't know what happened but is really frustrating as someone who actually need that conection for job issues.
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2 REPLIES 2
Gwalk900
Honorary Alumnus
‎09-14-2015 04:46 AM
‎09-14-2015 04:46 AM

More details are needed. A Hughesnet Modem cannot and does not block anything.

You may have a networking problem, you may have a connection problem, bu your Modem is blocking nothing.

Post some screenshots of any errors you are getting.
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Chris11
Alum
‎09-14-2015 11:32 PM
‎09-14-2015 11:32 PM

Hi Furanko,

Thank you for posting and welcome to the community! The first thing we'll need to know is if you are connecting directly to a modem or with a router/wireless. Also, try power cycling your modem and router if you have one. Typically you may have to do this a couple times. Wait a minute before plugging everything back in.

I'd also like to pull up your account to run diagnostics and see if your site is working properly. If you can post a recent case number or the serial number on the back/bottom of your modem that'll be great. Looking forward to your reply.

Thanks,
Chris
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