Good morning J.D.,
Have you already downloaded our Status Meter? The most important tool to download is the Status Meter, available in the Customer Support Center, so download that if you haven’t already: supportcenter.myhughesnet.com This helps you keep an eye on your data allowance and lets you purchase additional tokens, if needed, to avoid reduced speeds if you run out of Anytime Bytes.
To help you monitor your data usage and other performance metrics, we’ve gathered resources for you here, which also includes community
recommendations:
https://community.myhughesnet.com/hughesnet/topics/track_your_usage_performance_speeds_and_view_tips...Keep in mind there are countless factors to consider that can use your data:
- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.
- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.
- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebookor adjusting your Netflix playback quality to SD:
https://help.netflix.com/en/node/87- more data sources can be found here, as posted by a fellow community member:
https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-commonIf you still have additional concerns, please let me know, I'm happy to assist.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
Slow performance? Click me!