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Paying bill on the app

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ToddL
New Poster

Paying bill on the app

Since the last update of the app, when I try to pay my bill using my checking account it tells me my account number must be 10 or more numbers. My account number is just 7 numbers, the same as it was all the other times I've used it to pay my hughesnet bill.
1 ACCEPTED SOLUTION
maratsade
Distinguished Professor IV

Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

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3 REPLIES 3
maratsade
Distinguished Professor IV

Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

Actually it did work, thanks for the tip!
maratsade
Distinguished Professor IV


@ToddL wrote:
Actually it did work, thanks for the tip!

I'm glad it worked!