Good morning katwell29,
I see it's your first post here, so welcome to the community! I was able to locate your account and I'm not seeing any request for cancellation, only a request for suspension, which was done on 3/15.
A service suspension is a temporary pause in your contract, as opposed to a service cancellation where the service is terminated for good.
Which option did you want?
Your cooperation, patience, and understanding are much appreciated.
I can understand your concern; the timing of all this may have had an effect, but I do see that you are pending a credit for the service plan fee you were charged for March, so this credit will be seen on your next bill. For more details about what a seasonal suspension entails, check out our FAQ article.