Forum Discussion
Token - Prepaid : .5 GB (9 Available"
Hi, I am needing to know on the BUY TOKENS SCREEN... at the very bottom I see Token - Prepaid : .5 GB (9 Available) Are those tokens free or did I just buy 3 tokens and not know it?...
Good morning CWM030,
Thank you for your patience while our folks are looking into this. This might take a while so I don't expect any news until next week. Please keep an eye on your usage and let me know how your data usage looks tomorrow on your typical data reset date.
Thanks,
Liz
Good morning CWM030,
I see that your usage meter look back to normal (complete with the accurate token data count). Our engineers are still interested in why last week it wasn't displaying correctly so they will continue looking into that. I'll keep this thread open for the rest of the week should anything change and you need to give an update (I suspect nothing will).
-Liz
