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Unable to access my bill.

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r0ttie1
Sophomore

Unable to access my bill.

All I get is neverending circles when I try to access my account info.

1 ACCEPTED SOLUTION

Different browser fixed it.

View solution in original post

3 REPLIES 3
maratsade
Distinguished Professor IV

Could you provide more details, maybe some screenshots too? Does the problem persist when you use different browsers?

Different browser fixed it.

maratsade
Distinguished Professor IV

Thank goodness. 

 

Add-ons on your other browser may be hindering your access -- you could try using the same browser but in incognito mode (this usually cuts off all add-ons), and see if you regain access -- if you do, it would point to an add-on being the culprit.