GabeU, on one of the remote sessions they did download a fresh copy of Windows 8.1 and they still won't work. The remote session yesterday resulted in the same errors when downloading updates. I just don't know what is wrong and apparantly neither does Microsoft. The last guy told me a upgrade to Windows 10 would fix it. I am just not sure about that though. I am still trying to decide if I want to do that or not. (SMH)
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