ContributionsMost RecentMost LikesSolutionsRe: Computer Identifies me and tells me 20 minutes to talk to a disconnect tech,then hangs up? Thank you very much for your efforts, It really helps an ole fart on a fixed income Re: Computer Identifies me and tells me 20 minutes to talk to a disconnect tech,then hangs up? Thank you Liz, That doesclear it up. Does this mean I have to pay for the service till then as well? (even though I have not used it and was told a month ago this was done? I assume you can verify when I unplugged it) Re: Computer Identifies me and tells me 20 minutes to talk to a disconnect tech,then hangs up? Hi Liz, yes it is 513? Computer Identifies me and tells me 20 minutes to talk to a disconnect tech,then hangs up? I have called at least 10 times about my disconnect and no return box yet and it is trying to still bill me for monthly service. I have not used the service (if you can call it that) for over a month, yes the tech has been out and did some work, but no better. I did talk with one disconnect tech? He said he talked with his super and will wave the $400 due to poor service and I am an ole (70yr) on a fixed income! All I am trying to do is get the equipment back and close this deal, I realize this is a tough time for all, but if I could just get someone to tell me in an email that it will happen as I was told, I will wait as long as it takes no problem! P.S. Do you want me to try to get the radio (their term) L.N.B. from my roof? I used the service for about 3-4 weeks Steve Solved