ContributionsMost RecentMost LikesSolutionsRe: modem shuts downOMG!! Thank you a zillion times over for just responding!! I did unplug several times, but never waited 5 mins. I really appreciate your help! Thanks again and stay safeRe: modem shuts downHi, I'm very new to all of this...I am having this problem and it was just set up today...I think I emailed myself. How do I get to the tech? Yes, I am sad😥