About gary2

gary2 · ‎10-08-2019

Thanks for the reply. Hopefully the technician will come tomorrow and find my problem. It's only happened once today so I'm hoping it was something on the other end.

gary2 · ‎10-08-2019

Hi ecoalex2. Just wanted to let you know that since Friday, my system light has been going out as well but it has been more frequent than yours. 4 or 5 times a day. I had been rebooting my modem but now notice it will correct itself if I leave it alone. I called tech support yesterday and as luck would have it, it disconnected twice while I was on the phone with her. She ran diagnostics and determined there is an issue based on the "state code" on my system and will have someone come on 10-9-19 to see what the problem is. She said it could be a hardware problem but now I wonder if it could be a gateway problem since you are having a similar issue. Please keep us posted if the problem continues on yours. Maybe that will help me on mine, Thanks

gary2 · ‎06-24-2019

Thanks again, I think I will stay with Gen 4 for the time being. I appreciate you for taking the time to respond.

gary2 · ‎06-24-2019

Thank you maratsade for your reply. When you upgradeded to Gen 5, did you notice improvement in performance from Gen 4 ?

gary2 · ‎06-23-2019

I have been on Gen 4 for several years and I'm considering upgrading to Gen 5 for more speed and data. My wife works from home and has been using VPN with limited success. Has anyone used VPN on their Gen 5 system after using the Gen 4 system. My concern is that if I change to Gen 5 and it is worse to the point she can"t use VPN on the new system, I wont't be able to revert back to the old system which would cause her major problems. Is the Gen 5 a big improvement over the Gen 4? Thanks for any help.

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About gary2

Re: System Light Out On Modem No Service Reboot Re...

Re: System Light Out On Modem No Service Reboot Re...

Re: VPN on Gen 5

Re: VPN on Gen 5

VPN on Gen 5