This is my first post. Signed up with Hughes on May 7th. Have not been happy with since day one. Everything is much slower than my previous IP, SoftCom and never had buffering issues with them. Would still be with them but can not get line of sight single now due to trees. Back to Hughes, All I do with the Internet is to read newspapers, email, Facebook, YouTube, Netflix and Amazon. My problems; email slow, newspapers slow, Facebook slower, YouTube slower with buffering problems, Netflix same as FB some times worse. AMAZON UNWATCHABLE BECAUSE OF BUFFERING!!! I called Tec support after just two days, they tried resetting the feed, that did not work, call another day, more resetting, that did not work. Then was told that it was a problem with with desktop computer which might be old. Is 6 years old? I do not think so. I tried shutting off all my other Internet devices, did not work, tried my HP laptop, again as the only user, no better. It seems that Hughes know that this is a problem. Regardless of their excuses, Covid and such. Why not fix the problem and if not charge a whole lot less. If Hughes does not work with streaming what is the point. I have sent a letter to the head office. Next step is to find another IP, cancel Hughes, try not to be charge the $400. And tell everyone I know to never ever sign up with Hughes. What are your thoughts Community?
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