I am a new customer also I understand your concern my internet started loading slow at first, and once the video had finished downloading , I had no issues till the next day . The very next day we will call it day 2 my service began buffering it was quite fraustrating to say the least trust me especially since I already had a wifi service in my home that I actually hated , cause for three months I litterly had no service, without Directv in my home I would have had no TV at all . My current service which i have had over two years now , just recentlly did some repairs to their tower, and its working fine I am quite impressed with it , but they waitied a little late to get my business now that i have resorted to Hughesnet , I will add I do still use their serivice when I am not able to get the speed I need to complete a task , I use their service . with that being said I know basiclly this is a trial and error situwation with some tweeking on line to get the right speed and channel availablity . The way I was able to resolove my buffering issue as much was to disable my web accessleration help me a lot , I know that sounds weird but it did work for me . Hopefully this will help and also joining speedtest.com I believe is the website to run speed test has helped my streaming tremendously .
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