I upgraded from residential to Business in April 2020 (And Canceled Residential). After 3 months of payments to my Business account, with my new bank account information,HughesNet made a charge to my old account and old bank account associated with my residential account in July2020. I called customer service and they denied the ability to see the charge becasue "the account was closed". If the account was closed, how are you charging my bank account that was associated with the closed account? Instead of receiving any help from customer service, I have to contact my bank and report the charge.
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