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xiaojinjiang520
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Joined 6 years ago
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Re: Bill is more than what the representative offered
What the HughesNet try to hide? THEY CAN REVIEW MY CALLS BUT NOT THE SALES REPRESENTATIVE? SO IS IT THE COMPANY TRY TO HIDE HIS FAKE OFFERING OR WHAT? OR THE RULE OF THE COMPANY IS SALES REPRESENTATIVE CAN OFFERED WHATEVER THEY WANT TO TRICK CUSTOMERS TO SIGN CONTACTS! AND THEN THE CUSTOMER SERVICE GOING TO DENIED EVERYTHING WHEN CUSTOMERS CALL TO COMPLAIN! AND THIS COMMUNITY WEBSITE JUST KEEP FOOLING CUSTOMERS WITHOUT SOLUTIONS!!!7.1KViews0likes3CommentsRe: Bill is more than what the representative offered
What the HughesNet try to hide? THEY CAN REVIEW MY CALLS BUT NOT THE SALES REPRESENTATIVE? SO IS IT THE COMPANY TRY TO HIDE HIS FAKE OFFERING OR WHAT? OR THE RULE OF THE COMPANY IS SALES REPRESENTATIVE CAN OFFERED WHATEVER THEY WANT TO TRICK CUSTOMERS TO SIGN CONTACTS! AND THEN THE CUSTOMER SERVICE GOING TO DENIED EVERYTHING WHEN CUSTOMERS CALL TO COMPLAIN! AND THIS COMMUNITY WEBSITE JUST KEEP FOOLING CUSTOMERS WITHOUT SOLUTIONS!!!7.1KViews0likes1CommentRe: Bill is more than what the representative offered
I need internet for my kid schooling,so I chose HughesNet and give it call.The repressive offered me 19.98 dollar per month and he guaranteed it going to be the same price every month if I make deal with him at the day I called( it was August 4th). And I confirmed with him several times about if the price going to change in two years and If any other charges going to be added .He’s answer is very sure $19.98 is the final price for me.Yes,the first month was$19.98plus tax.But the second month jumped to $59.99.I called to the customer service and talk to the Supervisor.But so disappointed. The supervisor keep denying their worker used to offered that price . And he pointed that I was the one miss understood. I knew how to pronounce $19.98 and $ 59.99. I request them to review the phone records at 8/4.But he refuse and sent me on this website. I want someone from this company can review the phone records.And find out who is the one worked with me on 8/4. Fix the problem for me!!! Because lying to customer to get the contracts is fraud.Nobody like to be fooled by others!!!8.2KViews0likes2CommentsRe: Bill is more than what the representative offered
I called the customer service,they just told me $59.99 is the monthly plan payment.But before I connect the internet,the representative told me my monthly payment is $19.98 if I make deal with him at 8/4. And he said there won’t be any other charges.8.1KViews0likes1CommentBill is more than what the representative offered
I called on 8/4 try to connect the internet and the representative offered me $19.98 per month.And he guaranteed the price going to be the same for two years .But now it charged $59.99.I called the customer service,they denied what they offered me.So I wonder if anyone in the company can fit the problem!!!8.6KViews0likes16Comments