I was out of service for 22 days while I waited for the first available service technician. No internet while trying to run a consulting business and a college son trying to remote learn. They offered me 22 days of not paying my bill - big whoop! Has anyone ever gotten additional compensation for failure to provide service due to their equipment being faulty? I've had the service for 11 months of a 24 month contract. Anyone ever get out of their contract early?
... View more
