About dmnmay

hey Maratsade, been out of data all day and it is the same. as crazy as it sounds it may even be a little better? i was able to watch netflix with VDS off at breakfast, lunch & dinner! but then again its sunday ( not a work or school day ) and performance always seems to be different everyday? it pixalates a little here and there. but hasnt dropped or buffered once today ( yet ) LOL ran a couple of test earlyer breakfast was 1 mbps & lunch was 0.52 kbps. like i said its the same. i think i only saw 5 mbps during the day once in the last couple of weeks during my testing. it was always 0.5 to 1.5 mbps. having daytime data never made any difference for me? the only time i saw high speeds was inbetween 3-6:00 am ( i saw well over 25 mbps a few times! ) anyway hope this little info helps for future reference & diagnostics. thanks again for the help. take care.   ... View more

well i think its time to call it quits. at lunch today i tried for 1/2 hr trying to watch tv. netflix, youtube just buffer. ABC news app said " no lift off " i tried VDS on/off  made sure all other devices were off. no need to test anymore. but at dinner it was fine? this service is like pot-luck : each day ya never know what your gonna get? LOL so i am gonna chalk it up to oversold bandwith......... i am goona start doing homework & looking for other internet options? there's gotta be something better out there? sacrificing the contract would be worth dependable internet. i got 2% GB left with 11 days remaining LOL i am curious to see whats gonna happen tommorow with that ? thanks again everybody for the help. i really do apprieciate all the time & effort you gave me. take care & be safe out there.     ... View more

Ya IDK? the hughes app on my phone keept giving me a pop-up window telling me to call a phone number to improve my service? so i called and ended up in another country? he did a modem test and said it was fine. then he said that was all he could do? he would give my number to a hughes tech. a Hughes tech called me yesterday. i told him i had just unclicked the UPNP. he ran a modem test and then did a force range. i was able to watch netflix with him on the phone. it seemed a little better but the same since i turned of the VDS. it didnt drop or buffer at that time. a little pixilated then cleared up after 2 minutes. i did a test while he was on the phone and told him it was 0.48 kbps. he said that wasnt accurate because i wouldnt be able to stream netflix with him? so who knows? i was too busy to watch tv yesterday. i will use up the data soon ( i got 9% left ) i have a feeling nothing will change? if thats the case then i will quit worrying about turning off & unplugging devices as long as i can watch netflix ok? keep the VDS off and just let it burn up! LOL i wonder if thats what people are doing anyway and its contrubting to the congestion? there was one more thing liz posted on this thread earlyer i may try? but im getting burned out on all this......... thanks for the help. 😔         ... View more

thanks Maratsade, the password "admin" worked! the UPNP was easy enough to change with the instruction link from liz. i burned up 19% of data yesterday & only have 11% left. im curious to see what will happen when its gone? my trouble shooting may be affected and will have to wait 11 days to proceed? im gong back to bed LOL have a good day! 😁   ... View more

hey guys, not too sure what you guys were talking about but i got the jist. so here is what i learned today: 1) video data saver works fine on netflix when there is plenty of mbps. 2) for some reason when mbps are inbetween 0.50 & 1.5 it needs to be off? 3) i need at least 1.5 mbps with data saver turned OFF to succesfully watch netflix. 4) with VDS off & .298 kbps i was barley able to watch netflix. pixilation would go back & forth. but at least it didnt drop or buffer? 5) with VDS turned ON even with 1.5 mbps netfix drops & buffers. so i will be doing more testing turning VDS on/off to verify this data? also try netflix low settings off/on ( i put it back on auto when i turned on VDS ) do you think i should still do that UPNP thing? will liz & gabe see this message? this looks like a side thread or something? thanks for the help   https://testmy.net/quickstats/dmnmay?_fromLogout=1 ... View more

https://testmy.net/quickstats/dmnmay?_fromLogout=1 ... View more

so i just had a good lunchtime experience! i disabled the video saver like Gabe suggested. i watched a full episode on netflix with no dropping, buffering & nice clear picture on my 60'' stupid tv with roku on wifi !!!!!!!  i think that may have fixed the problem but i just ran a test and seen 8.5 mbps wich ive never seen at this time off day! ( maybe a fluke ) i hope something has changed and this continiues! it was nice! if the mbps drops again or if i have trouble later on today at dinner i will try to change that UPNP thing with " admin" as a password. thanks again for the help everybody. i appriciate it.   ... View more

while disableing the UPNP i could not get passed the administrative password? is it mine? i tried mine several times but it didnt work? i need to take a break...........   ... View more

thanks everybody for the help. i will be patient. i dont do social media or play video games. mainly just netflix, a little online shopping and a little online banking. sorry if things sound misleading? things work good in the bonus hours but daytime i get less than 1 mbps. daytime is when streaming is bad? sometimes it barely works and sometimes it just sits there and buffers. i cant watch tv inbetween like 6:pm-9:pm. thats the worst. it just buffers. if it does start it stops in like a minute then buffers again for like 5 minutes & repeats thats about the time everybody gets home from work? as crazy as it sounds it feels like i am the last in line at the buffet and when i get there theres nothing left but scraps LOL. earlyer i tested 37 mbps in off peak. netflix was pretty good even though it droped 3 times in 1/2hr? but it booted back up real quick so that was cool. i am back down to 0.46 mbps this morning. it took a few minutes to buffer up but netfilx worked on my computer hardlined to the modem. i only watched for a minute and turned it off. down to 30% data with 13 days left. last month i think i had 30% leftover? not sure whats happening there? not watching much tv LOL maybe all this testing, emails, homework surfing for a solution is using more juice than expected? my HN app has a pop up telling me to contact customer care for better service? so i will call them after this. last time i called them they had me get online and move a bunch of numbers? like redirecting a beam to a sattalite or something????? then a serviceman came out. ran some test and changed the modem. then after i call them i will disable the  UPnP ( what ever that is LOL ) and see what happens today? thanks liz           ... View more

good morning Maratsade, ya i understand. but not sure if i agree with the soulution or giving up? hughes offers " puchase data tokens " ? doesnt that throttle up or speed up the service? IDK how that works? they were sending me emails to puchase discount tokens to have more data for the holidays. why cant they throttle me up a little bit during the day so i can at least watch tv? i feel that not being able to watch tv at anytime is a breach of contract! but i am sure hughes dont feel that way? i am down to 30% of data left on peak hours with 15 days left. what happens when my data runs out? i honestly have no idea? i didnt run out on the first month for some reason but will deffinately run out on this second month? are they gonna take away my 1 mbps? sorry to vent...... hope you have a good day   https://testmy.net/quickstats/dmnmay     ... View more

hey Gabe, i havent tried that because everything works fine @ off-peak hours. i can watch tv no problem ( whoops i mean stream shows LOL ) but i will try it during the day anyway. it wont hurt to try. its not the equipment or the wi-fi its the service during daytime. this service isnt healthy for me because i watch tv in the middle of the night & fall asleep during the day : ( thanks for helping   https://testmy.net/quickstats/dmnmay ... View more

hello Liz, let me run through these queations and anser them the best i can? 1) yes sometimes it is pixalated. sometimes blurry / sometimes squares? 2 ) yes it drops all the time. i have to press yes to try again, then pick show again, wait for it to buffer, then its blurry, then about 15 minutes it drops again? 3) yes it is blurry on netflix, you-tube & a ABC news channel app on BOTH rokus on different TVs. 4) sometimes i download netflix movies onto my tablet to screen mirror onto a roku later. it took me 2 different trys at different times becouse it would download? 5) yes we only stream on our 2 big stupid TVs with rokus. one stick & one primere. ( the primere is cool cuz i can wear my headphones at 3:am and not wake up the wife LOL )  who in the would wants to watch videos on a phone, tablet or computer LOL ?  6) i have 1 smart TV for the exercise room but we havent mounted or used it yet. we are still unpacking. its only a 32''  7) yes it happens on all devices. my wife dont even use the wi-fi on her phone because it is so slow. our verizon gets 7-10 mbps during rush hour ( why cant Hughes? ) 8 & 9) i just hardlined my computer to the modem and attempted to watch netflix. test ran .217 kbps. i just replyed to maratsade with the details. netflix just buffers.  i ran two test, one wi-fi & one hardline.  both had same results.    https://testmy.net/quickstats/dmnmay   2:45 pm was wi-fi .233 kbps 3-15: was hard line .231 kbps both test took 15 minutes to finish. all wifi devices were verified OFF with hughes system control center HughesNet System Control Center netfix needs at least .5 mbps minimum to operate on low setting. i already knew my wi-fi was as good as hardline due to a previous test in the begining.  when netflix was bad in the living room 1' away from the modem i switched roku from the bedroom and hardline the primere to the modem. it made no difference. my current duel test verified that my wi-fi is EXCELLENT and the modem can get up to 28 mbps. ( i actually saw 30 mbps before testing at 3:am ) people are telling me that hughes is a shared bandwith and has oversubscribed or the modem has been throttled at certain times?   wow after all this i need a beer. im gonna go light a campfire & drik fireball since i cant watch TV?  you guys have a good evening i will check in tomorrow.       ... View more

hey maratsade, i knew it wouldnt work but i did it just for you! i hardlined my laptop directly to the modem. netflix was unable to play. just sits there and buffers. i waqs told netflix needs a minimum of .5 mbps to recieve low quality streaming. and works best  at 6 mbps i just did a test and it is only .217 Kpbs hard lined! also just verified that my wi-fi & hardline both test at the same speed. 2:40 pm was wifi & 3:15 was hardline with all other devices off and unplugged.  verified with hughes system control center.   https://testmy.net/quickstats/dmnmay   ... View more

thank you, i am learning. ya we unplug & turn off everything when not in use. i figured out even roku devices even not in use will still use juice for clock, screensavers & ads.  no i havent tried watching netflix on my computer becouse it is in my office and not in front of my couch LOL i did try to download some movies onto netfix on my tablet so i could screen mirror onto my roku when needed. it downloaded real slow. i am thinking of buying a new smart TV and pluging it in directly to the modem? but it is currently only 1' from the TV so i dont think it will make a difference? if i did would i have to unplug the TV or will it turn off the wifi by itself each time? thanks for the help.....   ... View more