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About ziggyzippo
Freshman
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| Date Last Visited |
12-17-2018
11:32 PM
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12-17-2018
08:37 PM
1 Kudo
Holy crap! That was the easiest and nicest call I have ever had with hughesnet in the ten years I have been doing business with the company! Wow. Everything is in the works and she is supposed to call me back in an hour/hour and a half to wrap things up! I appreciate all the effort Jay and will let you know after the final call!
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12-17-2018
08:23 PM
Jay I am literally in hold right now trying to pay the $17 and they are saying something about $46 not $17. Same old story again. My hold music just stopped, I hope they didn't hang up on me or lose the call.
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12-11-2018
05:10 PM
About five minutes ago I received a nasty phone call from a collection lawyer saying I owed $389.00 and she was very rude. So please take my account out of collection.
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12-10-2018
09:56 AM
Jay, That works for me. My leg is injured so I cannot cut them at this time. Which number do I call to pay the $17? And will this also take the account out if collection? Lastly if I get the trees cut can I reactivate my account prior to the six months? Thank you Jay.
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12-07-2018
06:33 AM
This is not the first time I have been screwed over by hughesnet. I lost my line of sight and had a tech come out several times and said that too many tress were in the way now and he could do nothing. He told me I would not be charged until my service was active again. As of this post I do not have line of sight still. I checked on my app and I owed $17 on my bill. That Friday I went to pay it because it been a month or so and my account was unable to login. Guess what they sent my account to collection over $17 when I had no line of sight. So now what? How do I get my account back. I have been. With hughesnet around 9 or ten years and its been one mess after another. I lost cooperates number I had for direct call. I did not return my radio and modem because as soon as I humanly can I am going to have a bunch of trees cut but I alone cannot do it. So hughesnet your move. I cannot even find out how much I supposedly owe now. Disappointed more I. Hughesnet every day. I wish my fiber optic line wasn't two miles away.
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