ContributionsMost RecentMost LikesSolutionsRe: Issues with the new community site This topic was started 7 days ago, yet didn't show as a recent post on the main screen. Might be worthwhile to check if other topic areas are being excluded as well. Re: HN email not forwarding That said, dnsbl3 doesn't flag the actual IP or even the IP block (129.213.176.0/20) as suspect, but the entire autonomous system number (ASN) that the IP block falls under. In this case it belongs to Oracle (ASN 31898). I assume they are providing the cloud services that the email provider uses. I can name other ASNs that are known for much more consistent spamming than Oracle, but that's just my opinion. Re: HN email not forwarding It's quite possible Synacor is back on any one of the SBLs and whoever they are being forwarded to are rejected then as spam. With the sheer amount of spam being generated from Chinese malware, and email addresses being used off the dark web to generate phishing emails, I'm quite sure the SBLs have been pretty busy... Edit: Just did a quick test and 129.213.180.114 (email.hughes.net) is listed on dnsbl-3.uceprotect.net. Re: Email system asking for password Pretty sure thart once you get a new email provider, you can set the Hughes email to auto-forward to your new address. As far as the password situation is concerned, make sure your browser isn't auto-filling your username or password when your wife is attempting to login. Re: Intermittent Internet 23.1.4 23.1.4 indicates that there was a problem with internet backbones. This generally would mean that the internet provider at the ground station was having routing issues, which would definitely cause 'freezing'. You could test this yourself by doing a traceroute to a common YouTube url. Provided they can access your account, one of the reps here could determine which ground station that is and alert the provider of the problem. I also feel obliged to let you know that attempting to 'self-tech' your own dish alignment isn't recommended unless you have the appropriate sighting and signalling tools. Misalignment of the dish may require an expensive authorized tech visit. Just saying. Re: Slow Speeds What's Up ? Likely a combination of things: 1. It's football season - people stream games. Congestion always increases every fall, especially on Thus evening, and all day Sat/Sun. 2. The weather has been crummy - more people indoors trying to use internet. 3. Hurricanes and general rainy weather (not to mention falling leaves) contributing to poor links between dish and satellite, as well as satellites to ground stations. When links are poor, it causes an increase in repeated packet sends, which inherently increases congestion. You might not be in an affected area, but consider that multiple users around the country that are also routed to your ground station might. Re: PS5 not working since installing If that's the case, then using a computer or phone connected to the wifi, you might want to look at the diagnostic graphs to see if there might have been a problem with the wireless (LTE) portion. I think the wireless provider has been struggling the past day or so because of the hurricane. Re: PS5 not working since installing Those games will work in story mode, but may have problems connecting for PVP or PVE where they have to interact remotely with other players. I don't know about PS5, but I do know this is true for XBox Live. Even if they could connect properly, the satellite lag time is sufficient enough that your son's online avatar would appear motionless to others and likely would be `killed` before he even had a chance to react, which kind of defeats the purpose. Unfortunately, this is a basic fact of unenhanced satellite internet because of the distances and the physics of radio transmission ensures a minimum of 0.5 sec ping times. However, if you are somewhat close to a cellular tower I would highly recommend switching to a Fusion plan. Fusion augments satellite with cellular/wireless technology and alleviates the laggy parts. As a current Fusion customer I can say that it works remarkably well, even on somewhat marginal (i.e., 2 bars) wireless signals and can play several PVP games. Re: Vanishing Hughes Net Data Since Using New I-phone If the modem's wifi is disabled and the phone's wifi is turned off, then there is no possible way the phone is talking to the LAN. If the modem's wifi is disabled, nothing other than what's connected by an ethernet cable can deplete your data. Something else is at play. Re: no bill for last month or for this month yet Probably of little solace to anyone on this thread, but a little over a year ago I never got a property tax bill in the mail. There have been times when there was junk I never received, or things of very little consequence, but this was something as important as a county tax bill that wasn't just delivered late - it never showed. The current state of the mail system is a complete shambles and it's been getting worse ever since DeJoy's cutbacks. It mostly stems from problems in the sorting procedures and very little carrier error. I'm constantly getting mail for people the next road over (similar number, but not the same road name). In some dire instances I've received mail meant for the next town over. It's a complete wonder where the mail meant for me is ending up. I doubt those receiving it are likely to do as I do: Simply put it back in the box and raise the red flag for the next pickup, especially if they've thought it was for them and already opened it up, trashing the envelope in the process. As such, I no longer rely on the mail to receive paper bills nor send any payments. The errors are great enough that it's become too risky. I either pay by credit card on a secure web site or electronically through a bank app where it can be tracked and verified. As is the case here, If I notice a significant change in the billing amount, I check the invoice online. Just throwing my 2 cents out there. You have your own reasons for sticking with paper bills, but if you're trusting the mail system these days you may be setting yourself up for failure.