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About MarkJFine
since
10-29-2012
yesterday
MarkJFine
Assistant Professor
2250
Posts
1409
Kudos
45
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yesterday
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yesterday
Nature of the beast with satellite communications. I think we did the calculation once and I think all you needed was 40 people on the same beam trying to watch an HD movie at the same time to bring a beam to it's knees. Couple that with many people who just want to watch something and don't know the technical implications of HD vs SD and you have the potential for a nightmare... the video data saver is an attempt to try to limit the resolution to something manageable across the board from a data usage aspect, but because it tries to reduce the video resolution it also can also help to reduce congestion as well. I can tell you that most people tend to turn it off primarily because of the reasons stated elsewhere.
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yesterday
1 Kudo
That term "welcome to the 21st century" is 20 years old and is becoming as annoying as people's incorrect hyperbole, "slower than dialup". I'm a boomer, but... "ok, boomer." Just my opinion.
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yesterday
1 Kudo
@starrylee wrote: Why would I have such a drop in bandwidth when I go to use my video streaming services? Because of limited bandwidth. You found the peak usage time for your beam/gateway, when everyone is likely trying to stream (or whatever) at the same time. Streaming is different than downloading a file, and is a very resource-demanding activity. The limited bandwidth available to each beam/gateway is only made worse by more people trying to stream to different sources at the same time. Just the laggy nature of satellite communications alone complicates streaming exponentially with the number of users. As such, the actually speed averaged over time isn't really the problem. Latency and the ability to rapidly synchronize with the streaming server is. You should be able to successfully stream any SD video easily at 1.5Mbps.
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Wednesday
1 Kudo
There's a setting for the network connection for 'metered'. This will prevent any and all automatic system and app updates from occurring, so you would have to initiate them manually in both Settings (for system updates) and Microsoft Store (for apps). Likewise, if you have MS Office, it will notifiy you that updates for that are available (sometimes erroneously, btw), however it won't actually update anything unless Metered is temporarily switched off, then re-engaged after it's done.
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Monday
Great... you've used your personal, traceable account number (which is like your credit card number) as your user name. If I were you I'd find a real quick way to change it to something that doesn't it make it easy for someone off the open internet to commit identity fraud.
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Monday
You would have to do it from a desktop because I'm pretty sure your phone doesn't have a command/terminal window. Secondly, I'm assuming you have a Windows desktop. Thirdly, if it's a Mac, the command is 'traceroute' instead of 'tracert'. Lastly, would prefer a screenshot, but not because of potential typing errors. The text spacing in the window will make it hard to read.
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Monday
1 Kudo
@Cblucas3 wrote: You stated that it is roughly 186,282 mi/s. I must say you are right on with it being exactly 186282.397051 mi/s. I'm a radio engineer by trade. These are basics. @Cblucas3 wrote: Would you have any thoughts on my latency problem. As I mentioned in the same post and previously, I can't determine where the latency problem exists without seeing a traceroute to whatever site you're trying to get to. It could be inside the HughesNet gateway, it could be at the gateway's provider (more than likely), it could be anywhere in the route between the provider and the site you're trying to get to. Nobody can do this for you, and it's as simple as opening up a command window in Windows and typing something like: tracert microsoft.com
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Monday
Speed of light is not instantaneous, it's roughly 186,282 mi/sec. If the ground station is in San Diego, round trip for me in Virginia is roughly 97,462 miles. Simple math: 97,462 / 186,282 = 0.523 sec (or 523 mSec). This is just for the four legs of the radio path of a 20GHz signal (me->sat->gs and back to me), which does not include any processing time at the satellite or internal to the ground station (roughly 75mS), nor any additonal latency between the ground station through it's provider on the terrestrial internet. Should add that a traceroute shows all of this in real time.
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Sunday
1 Kudo
Just to add to what @maratsade said, those services will just show the apparent latency (however they determine it, which could also be affected by process caching) to just that site. Using a local ping will do the same without any of the processing effects. A traceroute is even better, because it will show around three different values for each 'hop' in the route, and will allow you to determine which hops are creating the largest lags, thus allowing to pinpoint the problem.
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Sunday
2 Kudos
If the modem's power has been been disconnected for several months then your data status won't change until it's reconnected, regardless of the time period. Once the modem is reconnected and allowed to synchronize with the system, it will be more accurate.
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Sunday
1 Kudo
@Glenn wrote: It's not impossible. It IS happening. You obvioulsy don't understand. I'm not going down that rabbit hole with you. It is impossible, you just fail to believe it. You also seem to enjoy fighting anyone that's trying to help you. The problem is your's and your's alone. Bye, bye Glenn.
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Sunday
3 Kudos
You can't force help on someone that clearly doesn't want it, and prefers to just complain about it. This topic has gone round and round. He's firmly made up his mind on something that's physically and electronically impossible, but he's perfectly free to believe whatever myth he wants.
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Friday
1 Kudo
I use it all the time for POP (not IMAP - IMAP tends to go real slow on satellite): 1. Email address and username are your full address including the @Hughes.net part. 2. Password is obvious 3. Incoming server is mail.hughes.net, port 995, Use SSL. 4. Outgoing server is smtp.hughes.net, port 465, Use SSL. 5. Authentication uses Incoming Server Info, Unqualified domain should be blank.
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Friday
@Novaember wrote: General discussion is not a support area. However, the description of general discussion includes technical issues. I guess they don’t want you to say bad things about HughesNet. That means I’ll have to get off the forum because I can’t think of anything good to say. In some cultures, including ours, instigating problems is considered rude.
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a week ago
2 Kudos
@Tx38special wrote: And it's clear to me now, who the share holders are of Hughesnet and this "community "form are. I have no idea what you're talking about, but when you air drop into a conversation with an attitude, don't be surprised if you get some attitude in return. This site isn't social media. It's a user-to-user support area. If you have an account and billing question to raise in this forum, do so. If you have a means to answer the original poster's question, do so. Otherwise, parachuting in and claiming someone's rights to free speech are being violated is not only incorrect, it's completely inappropriate.
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a week ago
1 Kudo
@Tx38special wrote: Wow! Your reply was and is very rude!! Ever hear of FREEDOM OF SPEACH? No, but we've all heard of Freedom of Speech. Ever hear of a dictionary?
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a week ago
@lighthope1 wrote: You must be referring to HughesNet since they don't see a problem. No... You. The absolute last thing I'm going to say on the matter: If Facebook is having a problem, should HughesNet assume responsibility and acknowledge that as well? Because that's precisely the same thing as what you're insinuating. The problem is so much larger than HughesNet that you're having a problem comprehending that. Bottom line: Your internet works from you to HughesNet, to CenturyLink, to whomever, to Facebook, and back. HughesNet's responsibility to you is just that, between them and you. Anything beyond that is OUT OF THEIR CONTROL.
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a week ago
Can also set up a seperate email system with whomever hosts your website for your business.
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2 weeks ago
1 Kudo
While we're discussing this, just got this error from my server's cron: Fatal error: Uncaught cURL Lib: [28] Operation timed out after 59999 milliseconds with 0 bytes received (TwitterOAuth\Exception\CurlException) thrown in /usr/home/xxxx/xxxx/vendor/ricardoper/twitteroauth/src/Common/Curl.php on line 130 I get one of these every time my bot fails to connect to Twitter on just a few hops via CenturyLink.
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2 weeks ago
2 Kudos
I know... was just reinforcing my earlier comment that others don't want to accept.
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2 weeks ago
@maratsade wrote: So now we have to ask the question: Why does a ping test come with low ping, but streaming data have such problems." ...CenturyLink's sporadic 1-minute(+) drop outs. I see it all the time.
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2 weeks ago
Might be part of a contingency to try to alleviate internal congestion. Don't really know.
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2 weeks ago
1 Kudo
I wouldn't worry about the MTU. You might want to take a closer look at the number of external things that are part of modern web pages (images, css, js, etc.), each requiring it's own ping. Multiply that by 600ms per ping and it adds up.
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3 weeks ago
1 Kudo
I'm not going to argue with you. You go right ahead and continue directing your anger to everyone not responsible for your problem. I'm out.
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3 weeks ago
You may be angry, but your anger is misplaced. Why are you getting angry with HughesNet and their representatives, when they only have visibility into what they're responsible for? They're not responsible for CenturyLink's wonky backbone any more than you are.
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3 weeks ago
1 Kudo
It's an offshoot of the scam where they supposedly have video of people watching porn and will expose it to people in the mark's address book if the bitcoin isn't paid. Wonderful stuff. If possible, save the email off as a text file with all the headers intact. That will be needed to determine the email server it came from. If you like, there's also a bitcoin fraud report site out there where the IP can be posted. You can also notify the FBI if you wish, if it's coming from a domestic IP (many times it comes from google, microsoft, or other another mass mail server). It's very likely all the other information in the headers have been forged, so I wouldn't worry about the From: address and things of that nature. The only thing that is likely accurate is the IP the email HELO'd the HN server with, which can be traced.
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3 weeks ago
2 Kudos
I actually got an error saying my password was wrong for the Community this morning even though it's auto-filled. What that tells me is that there might be an intermittent connection problem to whatever does authentication. This might also cause other database-related data pertinent to your account not to be shown correctly, such as data usage, video saver settings, etc, even if only on occasion. I'm not an expert in how things are set up, but it does seem to be a common denominator.
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3 weeks ago
Qwest is your gateway's internet provider. CenturyLink now owns all of Qwest, just like they own all of Level3. If you didn't think CentryLink was the problem, now you should.
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