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MarkJFine
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Joined 14 years ago
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Re: I saw Hughesnet is ending, Starlink suggested. Is this true?
If HughesNet's business history tracks, they've never shut anyone off unless a particular satellite was going out of service and the user didn't upgrade. Revenue is still revenue and cash is king, and those satellites still have to recover costs. I really doubt they'd turn off an existing known revenue stream, thinking they can make it up with an unknown market projection. Based on that I'd be willing to think the plan would be to discontinue any future residential service applications in favor of focusing on business terminals. As long as residential customers continue to pay and remain on contract they'll just let attrition take it's natural course. But I really doubt anyone would be cut off if they didn't take any prospective StarLink offer. I would also expect a reduction in any kind of sunk cost/investment towards residential user support, which might include this site. Again, this is just supposition on my part based on past history.68Views1like3CommentsRe: Streaming
Sometimes the Video Optimizer has a problem with 4K streams and times out. I've not noticed this on Paramount+ (yet), but have noticed it on some Amazon Prime ads. If you have the Video Optimizer engaged, you can temporarily disable it using the HughesNet phone app (Usage->Video Optimizer->Off) and then restart the stream. Remember to re-engage it once the stream starts, otherwise it will use a ton of data.22Views0likes0CommentsRe: Slow internet
14.4.1 is an issue with the Fusion Acceleration Appliance. This could be one of two things: Either the vsat side was overloaded and lost it's connection to the acceleration server, or the wireless side was slow/unresponsive at the cell tower. The former is usually what happens. However, this is usually a temporary condition and usually clears up after a few minutes. That said, if you're in a remote area served by only one cell tower, and that tower loses power or is under maintenance it could last for days.41Views0likes0CommentsRe: Worst internet service of all
No, what he said was the person was doing poor management of the allotted bandwidth they are given. 200GB/mo is more than plenty for a household of two. There are plenty of posts on this site that explain how to effectively manage their bandwidth. People just don't want to do it, then complain when they go over. When people say they need it for work, that doesn't mean that Zoom needs to be constantly running at the highest resolution all day, which is like streaming HD movies all day. That's just a complete waste of resources.47Views1like0CommentsRe: Internet slows down to a crawl for minutes, and latency/packet loss jumps high
For the most part, the latency in Fusion is dependent upon your wireless signal. Keep in mind that trees have been blooming since March and individual towers are generally slow to increase power levels to compensate. Other than that, the wireless provider used by Fusion has had very few outages. When you go to https://192.168.10.1/limited.html#!/diagnostics/instant_graphs what are the average RSRP, RSSI, and RSRQ levels being shown?155Views0likes0CommentsRe: Increasingly Frequent Lag
Whether you're within your plan or not has zero impact on lag time. Lag time is affected by: 1. What other things on your modem are using the internet, 2. How many other people are using the beam your dish is using, 3. Weather either at your location or at the satellite internet gateway you're going through, 4. How many other people are using that gateway, and/or 5. Potential problems anywhere in the path between the gateway's service provider and the IP address you're trying to get to. ...all at the moment you experience lag.114Views1like0CommentsRe: WiFi is acting up
What's likely happening is either a power brownout is causing the two modems to reset and/or the Fusion modem (the one with only 4 lights) is either having trouble connecting to a wireless tower or registering with the wireless network. This means you have regular satellite internet but the Fusion part is down. Without Fusion being fully operational you will have an immense lag playing games. Recommend trying the following, which might get Fusion to connect properly: 1. At no time should you press any red buttons on the back of either device, nor eject the SIM on the back of the Fusion modem (WL3000). 2. If the SIM has been ejected and is sticking out from the Fusion modem, make sure it's popped back into place before proceeding further. 3. Locate the power bricks to both devices. 4. Disconnect the power cord from both bricks, noting which box loses power when you disconnect either. 5. Wait 60 seconds. 6. Re-connect one of the power cables back to the brick connected to the modem with six lights first (HT3000W). 7. Then reconnect the other power cable to the brick connected to the modem with only four lights (WL3000). The HT3000W will fully connect in about a minute, but the WL3000 may take between 6-10 minutes to fully connect and register. Your WiFi will be unstable during this time as it cycles between standard satellite and Fusion registers with the system. If after 10 minutes you still see Signal and System lights flashing on the WL3000 there is still a problem with being able to connect to the wireless network, likely requiring more help from a rep here or a tech visit. You may want to also look at the following link using a device that is connected to the network, which may give you more clues to what is going on: https://192.168.10.1/limited.html#!/diagnostics/instant_graphs The information on that page should be as follows: 1. A normal Fusion system should have RSRP (wireless signal level) with a number more positive than -110. Note that a number like -120 is more negative and means the wireless signal is very marginal. 2. Public Internet: Up 3. Acceleration Appliance Status: Good - though you may see some bouncing around between this and Blackout/Brownout from the period when you rebooted the Fusion device. 4. Acceleration Tunnel Status: Not Enabled (not even sure that's implemented, tbh) 5. Management Connectivity Status: Established - though you may see two spikes MGMT Disabled from the period when you rebooted the Fusion device. 6. Wireless Receive Signal Statistics and Quality: Ignore that for now. Too complicated to explain here. 7. Wireless Receive Channel: Should show a single line for a single channel number. If it's frequently jumping around to different numbers it means it's having a problem locking on to a specific wireless channel from the nearby tower. 8. Wireless Access Technology: EUTRAN. Hope this helps.27Views0likes4Comments