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About MarkJFine
since
10-29-2012
3 hours ago
MarkJFine
Assistant Professor
2083
Posts
1275
Kudos
44
Solutions
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5 hours ago
Never heard of HughesNet offering a 30-day guarantee. Did you buy from a reseller?
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yesterday
To add to what @maratsade said, if a true VPN was being used the joke's on her. For various technical reasons it won't work very well over a satellite connection. There's not much she can be doing and would most likely give up from frustration.
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Friday
I wrote an app that's based on a mini-dns I collected, consisting of IP ranges, contacts and domains. The min-dns was to be used for the express purpose of rerouting any spam back to the contact@domain that pertained to the last IP address it came from. BIG MISTAKE. All it did was confirm my email address for TONS MORE SPAM. I quickly took that option out. Now the mini-dns basically is used as a lookup table to see if I should just reroute the spam to /dev/null and **bleep**hettaboutit.
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a week ago
And by extension, if you have any of the required XQuartz and any requisite libraries installed via Homebrew, will likely run on Macos as well.
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a week ago
2 Kudos
You do realize that what you're complaining about is more or less common knowledge for any internet service... Every router out there splits the available bandwidth to the devices that are operating at that time, so I don't know why a non-technical salesperson would be expected to explain this. If this is the basis of your rant, then good luck to you.
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2 weeks ago
@maratsade wrote: I just tried that page and it loaded in approximately 20 seconds. Same. Betting it's the game widget. I don't have that.
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2 weeks ago
They may have secure-encoded everything. Given the number of graphics and widgets on a FB page... You can try running it through Google's analyzer: https://developers.google.com/speed/pagespeed/insights/ Just copy/paste the url to your FB page in there and it should give you all the deets on what it's doing. Edit: or maybe not... think FB can't get past the login.
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3 weeks ago
3 Kudos
For the first 20 days of your contract, the usage limits are ignored so the system can be fully wrung out. Ther should be something to that effect in the introduction email that you received.
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3 weeks ago
Yup... CL bought Level3 and a few others. What I tend to see is a short burst, then it seems to stall for 60 seconds, then restarts, and goes up and down for the remainder. Sometimes there are other 60-second stalls that happen after that initial one, but it's never a straight-line download, always a bumpy up-and-down kind of envelope. Here's how I know it's CL and not HughesNet: I have some managed server space that is not near HughesNet at all. The server has a small bot that pulls the rss feed of a blog. It then takes the feed and embeds the last 10 titles onto an image, which then gets posted on the blog's Twitter account. The bot kicks off three times a day... except when it doesn't, because the oauth to Twitter has timed out after 60 seconds and the server sends me an cron error email. I literally ssh'd onto the server and did a traceroute from it to the Twitter url that I use and there are only 2 hops between them, both CenturyLink. QED
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3 weeks ago
1 Kudo
@Tom93 wrote: If there is an issue with the routed connection, server, protocol than it seems to be effecting every website i visit that has any form of media on it. I've seen it periodically with anything served by Akamai (such as for Microsoft Office downloads), Amazon, and possibly a few others (ClamXAV updates seem to slow and stall out sometimes). This is for large files in general, not just streaming media. My suspicion is some sketchy goings on at the gateway's upstream provider if it's CenturyLink or ATT, just because I've seen similar things happen with them on networks other than HughesNet. And, those backbones in particular always seem to be the thing in common. You can tell who the upstream provider is in a tracelink, by looking at the IP in hop 4 or 5, or whatever it is immediately after all the first few DirectWay hops. If it's CenturyLink, good luck, they won't even admit they have a problem. ATT knows and admits they have a problem - they admit its what's driving errors in the DirecTV guide that they push down their service channel (mine was even missing a few channels yesterday that 'magically' reappeared later in the day!).
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3 weeks ago
Not sure what the second download measurement was, but the first is a good indication of your speeds to testmy.com, and in general is an indication of your overall, unrestricted speed. That said, there's an apparent issue either with the routed connection to wherever your 70MB download is coming from, an issue with their server, and/or an issue with the protocol - sometimes secure downloads are significantly slower than unsecure downloads because certain acceleration techniques can't be used on secure connections. In other instances, simply pausing (or even quitting) and restarting the download that slowed or stalled causes it to be a lot quicker... no idea why that works, but it does.
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3 weeks ago
I'm running Apple products here as well. You should disable any and all: Wifi calling/assist, Calls on other devices, FindMyPhone/Mac, Automatic updates, and basically anything else that can and will use data without your immediate knowledge - including things that run in the background (Background App Refresh). I only have a few select exercise-related things I use all the time that are allowed to run in the background, and certainly nothing that deals with pictures or video. Something to also watch out for is that Dropbox updates their Finder plugin automatically practically on a weekly basis and there's no way to turn it off short of uninstalling it. Flash player updates pretty regular as well, but it's only about 20Mb.
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3 weeks ago
Anything that does cloud ops is essentially like streaming and will eat data like a heat pump draws power on electric heat. My wife, a teacher, just became Google certified and was working in Google Classroom, which ate about 2-3x what the computer said it did - likely on latent pings and the unneeded packet resends, as a result. Same is true for Google Docs, et. al. Something to be very careful with.
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3 weeks ago
I still have a large TV antenna on my roof that sometimes gets rotated by a heavy wind. Needs a 30' extension ladder to get to (2 floors + attic). I really hate going up there. Edit: The real kicker is that since OTA TV went digital, my best shot is only 2 local channels because of terrain and only when the atmospherics are right. Other than that I have to wait for an inversion and use it for TV DXing.
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3 weeks ago
2 Kudos
The signal strength is really a 'quality factor', or inverse digital bit error rate, so any kind of standing wave created by a reflected (e.g., from foliage) or refracted (e.g., from raindrops, humidity) signal can significantly lower the number. You may want to make sure no trees or foliage have slowly grown into the field of view of the dish. As a guide: The center field of view is not directly down the beam that the tranceiver is mounted on, but about 20-30 degrees above it and within a cone of around 45-50 degrees around that.
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4 weeks ago
1 Kudo
As an afterthought it also illustrates my reluctance to use third party DNSs and how easily corrupted they can become. They might be somewhat faster than HughesNet's, but are far easier to corrupt because they're more widely used and not nearly as secure.
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a month ago
1 Kudo
So I may have stumbled onto something regarding the missing history and video saver: I was updating my wife's Mac and noticed they were missing on her Meter but not on mine. I noticed her DNS was pointing to Cloudflare and things were working kind of slow. I was testing things with Cloudflare's DNS quite a long time ago. I probably forgot to put it back. Once I changed back to the default DNS (modem) and restarted the connection (without rebooting) both the history and video saver magically reappeared. So strangely enough, this is most certainly yet another DNS-related issue. I guess if the entry is bad at startup the Meter can't get that data/settings from HN's server, but can get limited immediate usage info from the modem itself. Most likely the problem was stemming from her machine all along in my case, also illustrating how bad DNS entries can easily propagate across a network.
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a month ago
1 Kudo
The streaming problem is likely a latency problem, not a speed problem. Although HughesNet has an inherent latency of greater than 500ms which may get worse during periods of congestion, there have been problems with at least two of known upstream providers. Those providers, CenturyLink and ATT, have a problem where any contiguous download may go dead for a minute at a time. This will most certainly cause buffering when trying to stream, as well as an inconistent download. I, myself, have complained to CenturyLink several times. It is causing several problems for me completely outside of HughesNet. They refuse to acknowledge they even have a problem with their network. ATT knows they have an intermittent problem. The reason why DirecTV boxes won't consistently boot correctly and sometimes hang is because of problems with their guide data failing to complete on their own network. They admit it but can't seem to solve it. Unfortunately CentryLink and ATT now make up the lion's share of the US' internet backbone, making it an almost unavoidable problem. The bottom line: This is not a HughesNet problem. HughesNet can complain to their providers, but they are basically at their mercy, especially if their providers won't admit there is a problem.
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06-18-2019
09:11 AM
1 Kudo
@Pick wrote: I'll limit offering any advice here in the furure. Look, clearly what you have works (albeit volumnous in your situation) and you've done this a while, maybe if I asked directly: 1. What brand/model of cameras are you using? 2. Are they hooked up to HughesNet or are they connected to something else? 3. If the answer to 2 is 'yes', and because the cams generate a lot of pictures (and if you don't mind saying), which HughesNet plan are you on?
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06-17-2019
04:15 PM
Think you wanted to post this in TECHNICAL SUPPORT. This area isn't for griping.
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06-17-2019
08:50 AM
1 Kudo
The OP was looking for advice and a recommendation of what brands work on HughesNet. What you've provided is an interesting comment on the volume of information your system generates in your particular situation, but still doesn't address either part of the original question.
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06-16-2019
01:15 PM
2 Kudos
If you're having problems going to multiple sites securely, chances are you have either a corrupted DNS somewhere (hopefully), or some malware is re-routing you to some naughty sites. You can fix the DNS problem by doing the following, in this in this order: 1. Power down as many devices as possible using the internet. This includes computers, phones, tablets, satellite TV boxes, etc. 2. Then power down the modem by unplugging the power cord from the wall. 3. Wait a minute, then plug the modem back in. 4. Wait until the modem is fully running and all lights are lit on the front panel, then re-apply power to the devices that were running previously, one-by-one. If that doesn't fix it it's likely a malware problem, and that can be so complex and from so many sources that I have no idea how to help you.
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06-13-2019
07:28 PM
Awesome. Am unsure exactly why this happens, but it's possible that something gets corrupted when there's a weak, marginal, or interfered wifi signal and a URL is repeatedly looked up. I've had this problem myself with several apps/sites and the process (albeit cumbersome) fixes it every time.
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06-13-2019
11:44 AM
2 Kudos
Humor me... It's very possible that there is a corrupted DNS record that is just hopping from one device to the other - it happens. They propagate between devices depending on what each device uses as it's DNS 'server', so switching things around wrt to the DNS is just complicating things. Please try the following steps in the order stated, which is the only way to ensure it's been eliminated: 1. Turn every device using the internet off (computer, phone, tablet...) - everything but the modem must be powered off first. 2. Reboot the HughesNet modem by unplugging its power plug from the wall socket. 3. Wait a minute, and plug the modem back in. 4. Wait another minute until the modem is fully online (all front panel indicators are back on) and start turning your devices back on, one by one.
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06-13-2019
09:45 AM
By rebooting everything, you likely cleared the DNS cache(s), which may have fixed it.
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