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About MarkJFine
since
10-29-2012
Online
MarkJFine
Associate Professor
2561
Posts
1644
Kudos
53
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yesterday
Add whatever repository Turbo Tax uses for software updates. And since it's April, those updates are like daily. And if you can't/don't do the update, Turbo Tax quits on you... Edit: a104-84-185-98.deploy.static.akamaitechnologies.com:443, of course... same as the problem with Microsoft.
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yesterday
1 Kudo
It's not like they can drive up to the nearest hub and add a blade to increase capacity. The satellite itself is limited to what each beam can support... in space. The load on the beam itself also has an impact, where streaming does the most damage. On top of this, you need the appropriate number of customers to make it cost-effective and marketable to overcome the costs of nearly 20 ground station facility maintenance, the satellite itself and it's deployment, as well as a staff to run the business and technical side of things. I'm not even going to comment on phone/chat support, because like most buisnesses it's farmed out to the lowest bidder and you're not exactly getting rocket scientists. That said, I can assure you the admins (and some of the regular customers) on this site aren't that. Look, it's a balance that's not trivial. Absolutely nobody planned on a pandemic that would cause nearly all users to be home, using the internet all of the time - which is an extreme case that's causing most of the recent problems. The fact that this network is still functioning at all right now with the kind of stress/demand for resources is a miracle given the bandwidth that's actually available. Ok, so you've had a problem for 3 years and nobody can apparently fix it to meet your expectations. I'm sorry, but if it's been that bad you've had the option of canceling with no ETF for a year now. Also, have you considered that if HN tells you their network is working properly iaw their standards, it might actually be something they have no control over (e.g., something on your LAN that's driving your load up, or a problem with the gateway's internet provider)? Those things can be isolated and erradicated if you have the time to do some appropriate testing (and not just speed testing).
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yesterday
1 Kudo
@maratsade wrote: Yep. It mocks you, just like Dropbox. I must've snuck in while someone was updating the .htaccess file.
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yesterday
Interestingly enough, I had no problem with Github this morning, but Akamai (and any MS updates) is dead in the water. EDIT: Well, Github *was* working. Dead now.
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yesterday
2 Kudos
@GabeU wrote: Depending on your stream resolution, you may also need to turn off, or pause, the Video Data Saver. Given that people are working/schooling from home there is a tremendous overload of the network. As such, please do not turn off the Video Data Saver, it will contribute to even further slowdowns.
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yesterday
@lighthope1 wrote: Is routing arount CL feesable? I don't recall where they are on the path. You can't route around a gateway's only pipe to the internet. Just as HN is our provider, CL is essentially the other end of the HN part. The only way you get around them is by replacing them, and since they've basically bought up most of the nation's major high bandwidth carriers (Level3, Qwest, Embarq, Savvis) the likelihood of easily replacing them in any given area is slim.
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Wednesday
@lighthope1 wrote: Did I hear someone say it may be a CL problem? I was installing an automated backup (UpdraftPlus) to my website, which is also under CL but outside of HughesNet. I had intended on using Dropbox as a repository but I gave up. It was so bad that it couldn't complete the authorization process. I ended up using Google Drive instead. Had been getting some of the typical CL dropouts to Google Drive, but each backup worked. Today it actually went through with no warnings - validating what @maratsade said.
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Tuesday
...and threatening me in a private message is inappropriate behavior. Have a nice day. Hope all your problems get fixed.
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Tuesday
Sounds to me like you've already made your decision, so why cause more problems.
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Tuesday
I think when/if you change plans, your bucket resets to full. But, there's a limit to how many times you can do this, so people can't just siwtch plans, refill, then switch back when it's convenient.
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Monday
Wordpress usually touches a .maintenance file and deletes it when any updates are done. The file signals that the system should revert to a maintenance message and the user should try back in a minute. There have been several instances where I knew the update was done, but the file wasn't deleted, forcing me to ftp in and delete it manually to get the site back. Just wondering if there's something similar going on here. On my system, I know the DNS doesn't work right until the software update is done. If you've got DNS but are still showing it's updating, maybe there's a dot-file stuck in place on the modem that needs binning (note: I don't think you can do this yourself).
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Monday
Speaking of LEOs (thanks to @C0RR0SIVE): OneWeb goes bankrupt, lays off staff, will sell satellite-broadband business (ars technica)
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Monday
3 Kudos
Folks, and for everyone getting on the bandwagon here: HughesNet is not unique in having problems with Google Drive, et. al. I have a web server that is also having problems timing out when backing up to Google Drive and it is nowhere near being on HughesNet. This is a widespread problem. Patience.
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Monday
Yeah, there's a problem with everything that uses iCloud, to include syncing apps, News, and other stuff. In addition to iCloud: Google Drive is a little weird and Dropbox is a lot weird (almost non-existent). There are also nagging issues getting to github, microsoft via akamai (microsoft's CDN), which are cut to a trickle it seems. That all said, this might not be a HN problem, but more futsing around by CenturyLink (ex-Level3, ex-Qwest, et. alia). CL happens to be the provider for several gateways on HN, mine (SDO) in particular. How I know CL has a lot of problems: I have a server that's hosted not on HN but similarly has CenturyLink as their provider, and it's having the same problems doing automated backups to Google Drive and Dropbox in particular. Well, let's just say Google Drive, because I couldn't even get the backup software to authenticate properly with Dropbox. This is not the first time I've noticed problems on HN, but was able to ssh into my remote server and recreate them. It's how I can isolate things that are particular to either HN or happens to be a CL backbone problem.
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Saturday
3 Kudos
Actually, it's a cost/profit/marketability problem. Imgine the sunk cost in launching a satellite, running and maintaining around 20 ground stations with connections to the internet, and then having the staff to solve problems and do software/hardware maintenance. Now imagine the number of terminals and the price to sell it at that's required to make it a profitable and sustainable business... Needs to be lots and lots of people, and there's still limited internet resources - the bandwidth you can actually pass through said satellite at any given time and still stay relatively operational, or: Total Bandwidth / # users = bandwidth available to each user I think we once figured out that all you need are about 8000 people (400 per ground station) running an HD stream at any given time to bring the whole system to it's knees. Given that there are millions of subscribers, that's not hard to do. What I'm trying to explain is that there are 2 immutable facts: 1. The system has limited resources that can't be changed without increasing the capacity of the satellite. 2. The system will always have a minimum 500mS lag time as long as it's geosynchronous, and due to other technical reasons, is not optimum for streaming, or any kind of real time communication (video or audio) when trying to apply terrestrial technologies that demand better responsiveness. Bottom line, in order to contain the problem, we need less people streaming and eating up resources, not more. They are already involved in LEOs and will move to it when it's ready for 2-way communications. Right now all you have is receive/only (e.g., SiriusXM) and that's because the orbit (actually a constellation of satellites) is constantly moving so it can stay aloft. Imagine having to have a tracking gimbol on your current dish to track a moving satellite just so it can transmit to it.
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Saturday
3 Kudos
Because you're still potentially doubling people's allowance when the bandwidth isn't even there to support the current situation. You'd just be making it a lot worse and making people even more angry.
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Saturday
1 Kudo
Yeah, but, remember what I said about the DTV dish being within 45 degrees of the HN dish? Looks like the leftmost edge of it is likely causing a splendid reflected standing wave when your HN dish transmits.
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Saturday
Dropbox works, just incredibly slow, as in under 100kbps... typically 20-50kbps. Edit: Different providers use different paths. For example, my Verizon hotspot (which I could use but creates other problems if I don't switch correctly) connects flawlessly, but they don't go through CL. The fact that my server is having the same problems we are (for example, the same 1-minute delay and slow connections to various places) would seem to indicate it's them. And it's very sporadic, even though it's mostly miss than hit.
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Saturday
Here's an interesting tidbit: My webserver is behind CenturyLink. I installed Wordpress recently to play around with. Had an immense problem trying to install an automated backup plugin. Cloudflare, my CDN, kept losing it's connection with the 'origin server'. Finally managed to get the backup plugin fully installed, and tried to get it to authenticate with Dropbox to use as a backup repository. No joy. Keep in mind this is all separated from HN and has nothing to do with it, so this is looking more and more like yet another a CenturyLink fubar. What I don't understand is why I started to have the problem just recently, but you've apparently had it all along when we're both on the same beam/gateway. Luck?
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Friday
Should also add, neither the news part of the Stocks app and the News.app will refresh with current news items. it times out and just shows what it cached from the last time it had anything, which could have been days ago.
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Friday
@MarkJFine wrote: Just imagine it being Sunday during football season, only everyday, and worse. All day, every day...
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Friday
So I updated to macos 10.15.4 and ios 13.4 yesterday and now I'm seeing this. 1. With or without LQ setting. 2. With or without IPv6 engaged. Problem seen on iMessages on iPhone as well as on MacBook: It seems to send, e.g. the transmission bar goes to about 90% but then stops dead and comes back with a failure message. On recieve you just see a download 'circle' with 0kb of xxMb, and it just stays that way not doing anything. Very strange behavior and it's just on images, not on texts, but I know these things work differently then you think they would, i.e., I think images go to a special image server before they are retransmitted to the intended receiver (twitter does this too). It's possible there's a problem with the path to that server out of SDO, and it's intermittent - just like I've been seeing with other things like github and microsoft update.
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a week ago
This might be an SSL/IPv6 problem that's been an issue lately. Have you tried disabling IPv6?
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a week ago
If the DTV dish is positioned within 45 degrees of any edge of the HN dish it's quite possible that the DTV dish is reflecting your send signal back into the HN dish. That would cause interference for sure - not just on upload sends, but receive handshakes as well. The back of a dish (the actual dish, tbh) is an excellent reflector for a reason... that's precisely its job - to focus and reflect a signal in and away from the transceiver that's mounted on the beam. I've seen tree branches do this often (even if they sag the wrong way after a rain shower) and I often have to get a ladder and limb trimmer to it.
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a week ago
In this entire thread, this is the first time I think you've mentioned cameras (plural). Have you tried keeping the cameras and any other additional peripherals attached to the wifi/lan and just use a single computer, then introduce one item at a time to see if perhaps there was something loading the system down?
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a week ago
1. Go to http://192.168.42.1/login.htm and log in to the router. 2. From the Wifi Settings on the right: a. Choose one of the four networks (2.4GHz, 5GHz or either Guest), b. Change it's Password on the right (make sure you remember what it is), and c. Click Save Settings.
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a week ago
1 Kudo
Sorry your impression of what this customer-to-customer site is for doesn't meet your expectations to vent. Or maybe you're just more @ner0tic than you thought. But if you're going to get nasty, please take it elsewhere.
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a week ago
1 Kudo
Speed test services operate more like a file download. Streaming is not like downloading a file - more like downloading many smaller files, each having it's own delay. Depending upon where you live and where the ground station connected to the internet is, you could easily have a minimum lag time of 500mS per ping. Depending upon the streaming service and resolution you use, that delay may be way too much and may confuse their server, which is why you see buffering.
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