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About MarkJFine
since
10-29-2012
2 hours ago
MarkJFine
Senior Instructor
1963
Posts
1198
Kudos
41
Solutions
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4 hours ago
You may be right about the handshake to validate the account (and the server), but I think we're talking mere bytes.
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7 hours ago
I use Plex. Are you certain that they use the network externally to the client/server for in-house operations? There's no way for the server to operate outside a HN network because of the double-NAT. I was always under the impression that I could use Plex on my TV and it only used the house's internal network to stream from the serving computer as long as the source files were also at the server. Streaming things that are external to the server (i.e., Plex channels) is a different story, and works like any other streaming method at the server. It's just relayed to the client.
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yesterday
Plus, 0.7~1Mbps is plenty sufficient for YouTube videos*. Speed isn't the issue, latency is. It's buffering because it takes a around a half second to handshake with the server, because... satellite. *Edit: in 320p.
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Saturday
Two possibilities: 1. When you reset the modem, you may have also reset the configuration it needs to find your spot beam. 2. If the configuration was correct, it's possible there's a different communication problem either with the cableing or transceiver on the dish. Using a computer that's connected to the modem, what is the System State Code when you go to http://192.168.0.1/limited.html#!/general/summary?
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Friday
1 Kudo
Incidentally, just had a disturbing Twitter exchange with their social media 'help'... bottom line: they wouldn't do anything without a DM. Doubtful they would have checked into anything anyway, since I don't have an account with them.
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Friday
1 Kudo
I have a bot that runs three times a day at 7, 9:45, and 12 noon that pulls an RSS feed for the website I administer, embeds the last 10 article titles onto an image and posts that image to the site's Twitter account. Two days ago one of those instances got a timeout while waiting for an oauth authentication with Twitter and failed. Immediately following that I manually logged in and was able to run the Twitter portion of the bot manually without error. Yesterday, all three went fine. Today, only two of those instances failed for the same timeout during oauth. I just logged in and ran fine manually. Twitter's backbone is Cali is <drumroll> Level3/CenturyLink Folks... all of this can't possibly be coincidence.
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Friday
1 Kudo
The interesting thing here, is that I watched a few seasons leading up to Season 7 via HBO Go on my Verizon iPhone, using LTE. It still buffered at least once per hour(-ish) show despite having full signal strength and no loss in data speed. Goes to show that: Sometimes, it's just not the network. Sometimes it's the provider. The network is just easier to blame.
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Thursday
1 Kudo
Understand the DNS and bandwidth issues. Resetting the DNS because of a bad entry is always a good first thing to do. However, I'm not sure setting it to something other than the default (Obtain from ISP) is a good idea. Third-party, free DNSes might be quicker than HN's, but are exremely susceptible to spoofing. Using 802.11ac (40 channel, 80MHz b/w) on 5GHz should be done whenever possible, because it allows the maximum transfer rate. Some older devices don't do 'ac', just 'n' or 'g' so you might not get the full b/w or it might not work at all (no 'g' on that setting). Setting the time zone is curious advice, since I'm not certain anything other than the internal logs themselves do anything with it. So, that's just weird.
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Wednesday
1 Kudo
A few things: 1. Satellite internet is not really made for streaming TV online. The inherent latency causes problems with some video servers. 2. Standard definition programming or less might be ok, but it only gets worse with higher resolution programs that require a faster ping rate than satellite can provide. 3. A one-hour HD program is about 3-5GB and will eat your plan data like there's no tomorrow. 4. Putting your satellite TV box on the internet will also eat a lot of data as it defaults to that for many of the functions, like guide data, etc.
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a week ago
The DRM issue is a latency issue, not a speed issue. Each 'ping' takes a minimum of about half a second to up to the satellite, over to the ground station, out the terrestrial internet to the destination server, then all the way back. They take even longer for secure connections (which I'm sure this is) due to the extra packet and processing overhead, it's very likely that DRM checks are timing out.
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a week ago
Oh... the memories. I forget what I used to use. Wasn't SLMR, but was something I used for RIME, FIDO, et. all. Wait... it was RelayMail. Used that for years. I might even have it here on some 5.25" media that I can no longer read and is likely degaussed by nature... but I can't bear to throw anything away, so it's still here.
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2 weeks ago
2 Kudos
There are a lot of people that think you can just shut a machine off without shutting down the operating system. Also, a lot of desktops aren't on battery backups and lose power before the operating system is shut down. The problem is known. It's always been known. I think it was even proven to happen whenever one of the above happens it corrupts the cache files which are never removed just by uninstalling it - UNLESS the user physically deletes the remnants before re-installing. So again, please understand, it's not the install/re-install process that fixes it. It's the deletion of the corrupt cache files themselves that actually fixes it. The install/re-install part itself does nothing but add extra steps and is redundant.
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2 weeks ago
Unsure which game on Switch you're referring to, but satellite internet has a lag of over half a second which will cause many real-time games to run slow. It has nothing to do with available speed. It's caused because of the distance the satellite signal has to travel, much like when you see a time lag for live, remote newscasters on TV.
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2 weeks ago
Not saying this was discussed in your call, but it seems as if the charges are: 59.99 for just the plan 15.00 equipment rental fee 5.00 taxes/state satellite fees
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2 weeks ago
True, but I've had the same extrernal cable run since I had a 7000 modem. Only difference is now they're using one cable instead of two.
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2 weeks ago
I still think it's CenturyLink. Edit: Anyway, I would tend to think a cable failure such as this, would not be as intermittent unless it was flapping around in the wind.
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2 weeks ago
1 Kudo
...unless they'd rather pay for an impromptu, rather expensive, user-requested tech visit.
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2 weeks ago
Is really good news. Seems 68 always gets the test cases. Helps when you share the same beam as the engineers in Gaithersburg. 😀
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2 weeks ago
1 Kudo
Curious what gateway you're on. @maratsadeand I are both on SDO068. Perhaps a fix was applied to just that gateway and hadn't gotten to your's? Edit: Alternatively, perhaps this was congestion-related issue all along and we just lucked out.
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2 weeks ago
1 Kudo
No problems either last night or this morning. Looks like someone Spock'd the warp engines.
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3 weeks ago
1 Kudo
Unsure of the timing of things. Tuesday evening was awful - Excel locking up, constantly trying to sign in to OneDrive and timing out. In comparison, yesterday (Wednesday evening) seemed fine.
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3 weeks ago
1 Kudo
This might sound counter-intuitive, but the graph will show what was left at the end of the day, not what it starts with. Therefore, looking at March, it looks like 10-6.3GB (or 3.7GB) was used in the first day. Judging from the slope of the curve, that usage seems consistent and would definitely run out by the third day. I would seriously look for what might be draining that fast, which is typically something like movies or TV shows that are recording on-demand rather than live. Doing a lot of 'cloud' operations such as Google Docs (et. al.) will also use a lot of data, and might contribute to that.
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3 weeks ago
1 Kudo
The tests don't solve it absolutely, but as I mentioned above, they do provide hints as to what the problem could be - aside from the obvious evening congestion issues (which I still maintain are from a majority people trying to stream TV at the same time). It's process of elimination.
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3 weeks ago
Ah. Looks like you've not be moved over to ATT yet for billing. I ended up ordering a couple of RC66RXs off Amazon, per @gaines_wright's tip for about $12.
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3 weeks ago
1 Kudo
@gaines_wright wrote: If it's a problem at the gateway or upstream, wouldn't all the users of that gateway be effected? Can they switch you to another gateway? Do they have enough overlapping beams that they could even switch you to another beam? Depends on the path. 'Upstream' could be any hop along the way, not just the gateway provider. However, it is usually the gateway provider that determines the path because it picks the next hop in the chain. Each gateway is assigned between 5-8 spot beams which are geo-fixed. If you're in the overlap of two spots they might be able to switch you to the overlapping one, which might get you a different gateway. It's also possible in some cases where they can get you on J1, which would also be a different spot/gateway. The latter would obviously also require realigning the dish.
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3 weeks ago
1 Kudo
It's not just the number that matters, it's the consistency. For example, If it starts out gang busters, but falls off and stays there for the duration, it may mean an MTU problem at the gateway. If it starts off then dies and starts up it might mean a problem upstream. It can also mean different things when seen during peak and non-peak times during the day. These cases are really where the graph in TestMy is extremely helpful over other sources.
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3 weeks ago
Yes! It would! Would be great having a pause, 2, and enter button that works. Cheers.
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3 weeks ago
You must be going to a real old site. It's no longer there for me. I get redirected to an ATT site and you have to call. You sure you're not looking at something cached?
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3 weeks ago
There are a few things you can try, such as changing the Video Saver setting. Turning it on attempts to limit you to lower resolutions on some services in order to keep data consumption low. Just know that turning it off if attempting to watch an HD stream will eat a lot more data, and may buffer a lot more often and for longer periods. Also know that a lot of this has to do with latency and not download speed because of the real time handshaking required.
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3 weeks ago
1 Kudo
Rather than repeat what is an excellent thread, recommend you read the following: https://community.hughesnet.com/t5/General-Discussion/internet-and-direct-tv/td-p/110472/jump-to/first-unread-message In short, as many here have already found out, using satellite internet as a drop-in replacement for TV is not recommended.
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