About CarlaB

That's the only thing it could be.  But what irritates me, is I specifically asked, "Will my bill ever go up, for any reason."  I was told, only if I bought tokens, upgraded my service, or had late charges...  I have done none of these.  So it must be what you said.  You would think, knowing I have my bill automatically taken out of my account each month, I would've received a notice, reminding me of the change!  I get a notice every month that my bill will be coming out on the 14th.  But it never says how much, UNTIL IT COMES OUT!  I was so paranoid, I checked my account every single month, to make SURE the correct amount was coming out.  I guess I'm NOT paranoid after all!  I sent an email to customer support.   I'm hoping someone reaches out to me soon.  It's not right to do that, & not at least give you notice.  I know it's only $15.  But I'm a retired teacher.  My husband was a police officer & he passed away.  So I'm on a FIXED income, with my youngest a senior in college.  I have to watch every penny.  I trusted Hughes Net when they told me my bill would always be $72.03, & would not all of a sudden, just go up.  ... View more