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Junior
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23
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| Date Last Visited |
05-26-2022
11:19 AM
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05-04-2022
02:17 PM
1 Kudo
Thank you GabeU. Maybe next time. LOL..Actually this is my 3rd. round with Hughes over the past 15 or so years, so you can see I don't give up easy. Wishing you the very best.
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05-04-2022
02:13 PM
2 Kudos
Thank you Maratsade. I have 8 days to go to change my mind. Maybe a miracle will happen. lol Wishing you and the others the very best.
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04-27-2022
02:22 PM
1 Kudo
I will be leaving Hughes at the end of this billing cycle. I gave it my best. I want to thank Liz, Maratsade, GabeU, Damian, and Remy, and others who are always trying to help us through a hopeless situation. Wishing you all the very best.
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04-15-2022
10:42 AM
1 Kudo
Sorry. That's Billing>Bill Summary and you'll see 'notifications on the right side of the page.
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04-15-2022
10:35 AM
1 Kudo
I get an email 5 days before my bill, then another one when it's due, but you have to go to Billing>Payment management> notifications, and check the boxes for what you want.
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02-25-2022
11:29 AM
Thanks Liz. I'll try that if it does it today. I didn't reboot last night and so far it's ok. It's usually late in the afternoon when it hangs up if it's going to. Today is not a good day to determine anything. Our area is total ice today, I am surprised it's working at all but so far it's good. Have a great day, and thanks for your help..
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02-25-2022
11:15 AM
2 Kudos
It's my understanding that they will just automatically start when your data plan runs out. Good question though, maybe we'll find out if I am right or not.
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02-24-2022
06:33 PM
1 Kudo
Thanks for your response GabeU and Liz. Liz, it's been going on for a couple of week at least. It happened 3 or 4 times then I just started rebooting every night. The first couple of times it did it I thought it was my computer, so I cleared my cache, cookies, and history. That didn't help so I rebooted my computer. It didn't help, so I rebooted the modem and it started working. Always the same computer, we very seldom have more than 1 device online at a time. It only happened a couple of times since I started rebooting before I go to bed. I started doing that when I got up one morning at 5am to download a big update and the modem was stuck (not working) and I didn't want to wake the woman up to reboot it. I will try not rebooting unless I have to and maybe get some times it does it. Thanks for the effort. Very much appreciated.
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02-24-2022
09:14 AM
Is it uncommon to have to reboot the modem every day? I will be working on the computer, everything going fine. Then suddenly nothing will load. I check the modem and all the lights are on steady. I reboot and everything works again until the next day. Have started rebooting every night before going to bed and it's good until the next afternoon. Any harm to put it on a timer to reboot regularly? Or better to just wait until it quits working to reboot? So far it has always worked after reboots. Is this a sign it's defective? Thanks, have a nice day.
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02-03-2022
07:32 PM
1 Kudo
Thanks. I am hanging on to this information in case it happens again.
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02-03-2022
06:23 PM
1 Kudo
GabeU. Thanks for all the information. Not sure what I found but I highly suspect it was the Web Safe extension on McAfee virus protection. It has the ability to block, or change websites it deems as dangerous. I deleted it and rebooted and everything has worked since. Thanks for your help.
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02-02-2022
07:12 PM
1 Kudo
Thanks GabeU. lots of things to try there. I dont have an Ipad but I am using a Macbook, maybe that's showing as an Ipad. I did get on a few minutes ago but it was very very slow and the pages wouldn't load. I tried it before on an HP laptop and it did the same thing, wouldn't load. It acts weird. It will load about 1/4 of the way, then zip across the rest of the way like it's fully loaded, but just a white page. If I refresh it does it again like it's reloading but still just a blank page. I tried MSNBC, gmail, and several other sites and they all load normally. Thanks, I'll try some of the things you mentioned and see what happens. I did all that with wifi turned off in the admin control and using a LAN cable. Will keep you updated..No problem getting on this site.
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02-02-2022
06:08 PM
Odd problem. Every site I try to load will load, slowly except Facebook. Tried it many times over the past several hours.. It will start loading then just a white page. If I refresh it does the same thing. A friend on a different internet service has no problems loading it. So it's not FB. I did several speed tests and they are all fair, about the same as always. I rebooted the modem, didn't help. When FB is trying to load the modem lights are just on steady, like it's not sending or recieving. All other sites they all flash. Any ideas? It's been raining here (Ohio) all day but hasn't effected other sites. Thanks. Speed test url https://testmy.net/quickstats/feham
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Performance
11-29-2021
09:19 AM
Mine always shows up in a couple of days. I think it tells someplace on the Email that they won't show up right away. I saw it someplace.
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11-18-2021
10:50 AM
LOL, yeah! Heck of a difference in the size too. If I had auto play turned on it would take a lot longer.
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11-18-2021
07:00 AM
2 Kudos
Liz, that's a great tool. This was yesterday afternoon. The speed was better than it is sometimes, but I had fun playing with it. Thanks a lot, I know this will come in handy. It's a very small difference getting to it in Windows Edge, but no problem. Right click-inspect->>-more tabs-performance. This community. It's not usually slow, just wanted to compare it to yours. Facebook, usually very slow, but very big.
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11-17-2021
02:13 PM
1 Kudo
Liz, you are SOOOOOO cool. I Love it. I will sure try that later. I am on a Mac right now, will try it on my HP later on my next break. Thanks loads.
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11-16-2021
01:27 PM
3 Kudos
Liz you are awesome! Thank you, I am putting you in for a raise.
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11-13-2021
06:15 PM
2 Kudos
Thanks to both of you. I was just curious. I checked the State code too, it was 0.0.0. normal I believe. Going to have this thing for at least 2 years, want to learn all I can. Thanks again.
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11-13-2021
01:10 PM
Hi Liz. My plan reset ok but the tokens are still gone. I had 24gb, now I have none. I can post a screenshot if you need it. Thanks for your help.
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11-13-2021
09:34 AM
Yesterday evening my system was so slow I couldn't load the simplest page. My partner was downloading updates on her computer with a LAN cable at the time and it was really slow too. Everything is back normal this morning, or as normal as it gets. Normally the code is 0000-0000-0000-0005. Last night it was 0000-0001-2800-1287 while it was so slow. Does that tell us anything?
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11-12-2021
05:17 PM
Thanks Liz. I am watching it, I will let you know. Wishing you a nice productive weekend.
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11-09-2021
06:46 PM
1 Kudo
@GabeU wrote: I'll second the suggestion of an ad blocker. Not only might it help some pages to load more quickly, it can help save some data too. Plus, let's face it, ads can be downright annoying. I use AdBlock Plus. It works very well and I've never had any problems with it. If you use the same, make sure to uncheck "Allow Acceptable Ads" in its options or you may still see some. Thanks GabeU. I'll give it a try. You sure got that right "ads can be downright annoying." VERY! And thanks for your help in the group.
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11-09-2021
01:11 PM
Hi Liz. I really appreciate all the time and effort you have given me. I came to that conclusion yeserday when I went to the Google sites and saw how bare they were. I guess there's not much we can do. The sites I go to are much bigger. Facebook, YouTube, Ebay, and such. I have them all set for NO autoplay on their videos but that doesn't stop the ads or graphics. With all your help and my own reading a lot of material on this side I think we can conclude this chapter, huh. Thanks again. I'll be back again next week about my missing tokens. My plan resets in about 4 days, waiting to see if they come back. Wishing you a great day.
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11-08-2021
04:47 PM
Liz. I just tried Google.com and Google finance. Took less than 5 seconds. loaded almost instantly.
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11-08-2021
04:20 PM
Liz, it's everything at any time..I have all sites set to NOT auto play videos. If I don't do that some sites won't load at all before they time out. And You tube and Facebook videos are out of the question, just keeps buffering. It took 7 minutes once to watch a 1 min. 45 second video.. I don't try to download them, just stream them.
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