About Hariahann

Hariahann · ‎07-05-2022

I really do not have to lie , you changed my account to from a residential to a business with proper authorization . We live in apartment , when husband signed he up for residential which you guys changed to business, no one contact about it , doesn’t matter if y’all don’t do letters , there was NO form of contact about this change , to phone call , to email nothing . They only emails we have is payments emails . Why would I lie on you guys when it reviews saying you did the same thing to over people , you guys even have us under an company named EVANS CO . I just got off the phone and was told that by one of your reps in which I said we don’t even have said company on file , we never told you we have a business named Evans Co , which by the way is the name of an trucking company , that’s our company we live in apartments so why change , and even we said no we never said we don’t want why all the run around?? No one has to lie

Hariahann · ‎07-05-2022

HughesNet changed my account from residential to an business account,WHICH WAS NOT Authorize. There was no letter sent for this changed nothing , they didn’t let us know anything about this change.They even made up an company that doesn’t exist under our address. The come pant name is EVANS co , we live in apartments. We don’t have a company/business named EVANS CO.. When asked why they did that we were told because they wanted to help us out and by giving us more gigabytes . When I told her to no we don’t want the change she transferred me to sales rep who tired to make get another account. Why would I need another account if I have one ?? All I wanted to do is change back to what my account was under , residential because they changed it without our permission and NEVER told us . I really can’t wait to get out of HughesNet !

Online Status	Offline
Date Last Visited	‎07-05-2022 11:53 PM

About Hariahann

Re: I don’t have any words …..

I don’t have any words …..