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Hariahann
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Joined 5 years ago
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Re: I don’t have any words …..
I really do not have to lie , you changed my account to from a residential to a business with proper authorization . We live in apartment , when husband signed he up for residential which you guys changed to business, no one contact about it , doesn’t matter if y’all don’t do letters , there was NO form of contact about this change , to phone call , to email nothing . They only emails we have is payments emails . Why would I lie on you guys when it reviews saying you did the same thing to over people , you guys even have us under an company named EVANS CO . I just got off the phone and was told that by one of your reps in which I said we don’t even have said company on file , we never told you we have a business named Evans Co , which by the way is the name of an trucking company , that’s our company we live in apartments so why change , and even we said no we never said we don’t want why all the run around?? No one has to lie3.8KViews0likes3CommentsI don’t have any words …..
HughesNet changed my account from residential to an business account,WHICH WAS NOT Authorize. There was no letter sent for this changed nothing , they didn’t let us know anything about this change.They even made up an company that doesn’t exist under our address. The come pant name is EVANS co , we live in apartments. We don’t have a company/business named EVANS CO.. When asked why they did that we were told because they wanted to help us out and by giving us more gigabytes . When I told her to no we don’t want the change she transferred me to sales rep who tired to make get another account. Why would I need another account if I have one ?? All I wanted to do is change back to what my account was under , residential because they changed it without our permission and NEVER told us . I really can’t wait to get out of HughesNet !Solved