About InvalidUsername

OK thanks for the update and confirmation.  ... View more

I called technical support. They tried, but were not able to help. ... View more

No they didn't work ... View more

That's what I intend to do when I get in range of phone service ... View more

How does one determine if an email has been sent as an attachment? ... View more

1) No it's not a "special" situation. Email forwarding is simple, basic stuff that has been around forever and works on any functional system, which this one obviously isn't 2) No one has given any advice. I'm the only one troubleshooting. 3) It is a joke when you have a technical support forum that doesn't provide technical support. Waste of time ... View more

I just got an email urging me to Accept one of the replies as the solution so that others can be helped. If this forum is Hughes idea of helping people find solutions to their problems, other than to find another ISP, it's a joke. No one has offered even the semblance of a solution.  ... View more

No, I don't want to listen. I"ve had 3rd party emails before. Don't want them ... View more

When I send an email from one Hughes account to the filtering account, it gets forwards back to the email account I sent it from as a forwarded email. I have no idea what it's doing with external accounts because they don't get forwarded. I don't want to use an external email.   I'm trying a couple of other things to see if they solve the problem. One is to use the New Filter option under More in the top bar menu where the filter fields are populated automatically; the second is to set the external email sender as "Always Allow" without being processed for Spam. ... View more

The only conclusion I can come to at this point is that Hughes email filtering doesn't work on external accounts. Filtering works if I send an email from one of my Hughes addresses to another of my Hughes addresses, but it doesn't work when an external account sends an email to my Hughes account, I even tried filtering on To: and got the same results. In other words, if an email is received at the filtering account address that contains the email address of that filtering account in the To: field, then forward the email to my main account. Pretty ridiculous. ... View more

Chat said they were unable to help.  ... View more

OK thanks. I'll try the chat while I wait for Damian ... View more

So if no one here can help me solve this problem, where can I go to get it solved? ... View more

I filtered on key words in Body instead of Subject. It doesn't work when the external account sends an email, but it does work when I send the exact same text in an email from my Hughes account. This is ridiculous it's so complicated. Do filters even work with non-Hughes accounts? ... View more

That's correct. I filter on a keyword in Subject to forward to my main mail account. It works when I do it from my main Hughes email, but not from the forum that notifies me via email that I have a new message waiting. ... View more