About dond_8725422

dond_8725422 · ‎06-26-2022

Technician found loose pole issue with pole mounted satellite. Relocated to shingle roof mount on house. Corrected issue, problem solved.

dond_8725422 · ‎06-24-2022

Okay, thank you Damian. I now have called the tech support and set up a appointment for technician to come out.

dond_8725422 · ‎06-24-2022

Hello and thank you for replying. I have been experiencing this over the last two weeks daily with clear skies. The dish has not been touched to my knowledge, unless the wind has moved it.

dond_8725422 · ‎06-23-2022

Recently replaced modem. System worked great for about a week. Now, seems daily more off-line than on-line. Common Code 12.1.1 gateway connectivity connection loss, system loss, limited connectivity.... Growing weary, customer from 2010 but.....can't stand much more aggravation.

dond_8725422 · ‎06-12-2022

Remy, New modem received Friday 6.10.22 and installed. That appears to have fixed the issues. Thank you for solution. Cheers! dond

dond_8725422 · ‎06-08-2022

Remy, Thank you, will await new modem.

dond_8725422 · ‎06-04-2022

Connectivity help please. Was never great with HT2000W from installation in 2021 but last several months has gotten worse and last several weeks has been really really really bad. System keeps dropping out now several times in an hour even in clear skies. Common codes are 20.1.1, 12.2.1, 24.1.1 Tags Gateway, Connectivity Also, slow speed does not appear to be as advertised My Dish network TV service via satellite has has no issues

Online Status	Offline
Date Last Visited	‎06-28-2022 10:20 AM

About dond_8725422

Re: Gateway connectivity loss of system every day ...

Re: Gateway connectivity loss of system every day ...

Re: Gateway connectivity loss of system every day ...

Gateway connectivity loss of system every day (aga...

Re: Connectivity issues have gotten worse - HT2000...

Re: Connectivity issues have gotten worse - HT2000...

Connectivity issues have gotten worse - HT2000W m...