About MelLave

MelLave · ‎07-26-2022

Yes it is a business account she talked us right into it bit didn't once say anything about the trial policy changing. This has truly been a terrible heart breaking experience. I've cried over this. It was a tough decision to start with and then this happens. I would have never committed to spending over $800 just to basically test a product. They say there is no proof of the conversion even though it says its recorded soon as you make the call. They truly are people being trained to be bad people and scam people into this. We would never have a problem paying for the time the tech had in installation but to pay $800 for a early termination fee when we was told we had 7 days is truly heart breaking especially a week before I have to buy school clothes for my daughter.

MelLave · ‎07-26-2022

Just got Hughesnet installed Saturday, 3 days ago. Was assured there was a 7 day trial period to make sure it would work for our application. Asked Betty from Florida several times about the trial, she assured us there was a trial but we would still be responsible for the technician fees. Now Hughesnet is charging us $800+ to shut our service off as it will not work for my work from home needs. There has been one lie after another. Now they are saying it was a 3rd party sale and there is no record of our call conversation. Very upset with everything about this company. Just wish someone would help make this right. We did everything as they told us to.

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Date Last Visited	‎07-27-2022 01:53 AM

About MelLave

Re: Getting scammed

Getting scammed