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Brayhaven
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Joined 3 years ago
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Re: Service not what sales claimed it would be.
I give up. This is worse than no Internet. We quit trying to use it a week ago and just use our phones. Wife can’t even stream a you tube video on crafting. We tried to stream a football game Saturday night. For every minute of game there was 1-2 minutes of “buffering” and when the game was on it was pixelated to the point you couldn’t find the ball or even tell which team was which. The sales people asked what I used internet for and I told them some movie streaming, some you tube videos and a few sporting events on Roku. They said this plan would work fine. It dies not work at all. I’ve tried the suggestions and still didn’t work. To add insult to injury, when I went on the app, they said I only had 12% left and needed to buy “tokens” to keep this “high speed Internet” going. 😂😂😂 seriously. I’m through here. Where do I send this stuff back to and what needs to be shipped? signed.. outa here.1.7KViews0likes2CommentsRe: Service not what sales claimed it would be.
That was in a research report I read on it when I was trying to find out why it wasn’t working for me. it said therewas only one satellite and a capability of something like 240K subscribers capability at the advertised volume & speed. not sure what the date was on it, but seemed well researched7.7KViews0likes8CommentsRe: Service not what sales claimed it would be.
Ok, I understand that hughesnet is not suitable for streaming normally. why don’t they tell you that when they’re selling you on the service. Oh, possibly because no one would sign up. as I understand it, Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. That might be the problem. my brother had it years ago and it worked for him, but there were fewer people using it.7.7KViews0likes10CommentsRe: Service not what sales claimed it would be.
So do I have to disconnect my Dish network every time I get on my iPad? And watch grainy movies? never had to do anything like that before. So you can have TV or Internet, but not both? why didn’t the service guy who installed it mention any of that.. or the sales person telling me how great it would be?7.8KViews0likes0CommentsRe: Service not what sales claimed it would be.
I use an iPad, or cell phone. finally got on my test.net. It showed 29 mbps. Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS. which corresponds with the capability I’m getting. No idea where the other test gets their numbers, but they don’t jive with reality. As far as usable download capability. I looked and couldn’t find any connection to my TV or hopper. They’re totally separate. Moved them apart and disconnected the roku unit. still no change.7.8KViews0likes14Comments