kjani
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Re: HughesNet REBATE is false!
I phoned 800-310-0540 🙂 I was told on the phone by support that it was hughesnetrebate.com Nobody said add an "s" but I did find that through this site and downloaded the form back in October (a few months ago). I never emailed the promotions website as the form does not provide an email address and this is the first time I have had someone provide me an address - let me know if I should email everything over there. It's not like I MISSED anything OTHER THAN I should have paid like 15 bucks for certified 😞 they really should put on the form SEND CERTIFIED if that is needed? I spend a fortune with hughesnet 😞 I have two separate services and one is 50 gigs and the other 30 gigs. I also have bought 4 repeaters from hughesnet at 100 a pop. So It is not like I'm not paying a lot of money...3.6KViews0likes1CommentHughesNet REBATE is false!
I signed up for a new service (already have one service and adding a totally separate new service in August 2022) I was sold on the fact I have had great support both technical and billing - really nice. It also seems to be faster than when I first signed up! That being said, I was told I would get a rebate of $300 for a new account and to do it online at hughesnetrebate.com which did not work. I found the form online through this website and submitted it with ALL THE DOCUMENTATION. I sent a huge manilla envelope in with all of it. I waited 9 weeks, I tried to call in November but the rebate site never picks up. I finally did it today on the 19th of December - 9 weeks in! i HELD ON FOR OVER AN HOUR! Finally got someone 'Bruno' who says they have no record of this being sent and I should have sent it CERTIFIED! Nowhere in here does it say SEND IT CERTIFIED! I found my receipt paying for this mailing and I made a copy (thank god) of all my forms and documents - I called hughesnet, they were nice but said they can't help. Looks like I will have to send everything in to a complaint. It's a shame because I really like the tech support and billing support but this REBATE CENTER is a disaster and I believe unethical. I believe if you don't send it certified they throw it away. What a waste of my time 😞3.6KViews1like3Comments