Pstemarie
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Re: Intermittent Service since 5/28/23 (When My Service Renewed) - Stat Code 12.1.19
The issue seems to have resolved itself once my monthly allotment of bandwidth was used up and the system entered the "Download Throttled" 24.1.1 state. Aside from the slower connection, everything is running fine now. Thanks, Remy for looking in to it. If the issue starts up again, I'll be sure to contact you.2.2KViews0likes0CommentsIntermittent Service since 5/28/23 (When My Service Renewed) - Stat Code 12.1.19
Since my service (data) renewed on 5/28/23 I have had an intermittent internet connection that can barely do anything. There has been a Stat Code 12.1.19 displaying since even though the System Status and System Information are both green. Periodically, the System Status will turn yellow or red. The weather in my area has been clear up until today - it is partly cloudy. I have tried calling support and using live chat but cannot sit on hold waiting forever to connect with an agent. If any agent on here sees this, can you please help me out?2.2KViews0likes3Comments