I checked your results page -- https://testmy.net/quickstats/2024Frustrated This looks pretty bad. I hope @Remy will get back to you this week, or that someone else such as @Liz , @Damian , @Jay , or @Amanda get involved and escalate the case, if it hasn't been escalated already. Keep in mind that the reps on this site act as intermediaries between us subscribers and the techs. They may have already escalated the case and could be waiting for the techs' response, but I hope that they can at least ping the techs to see what may be going on and to give you an update. Edited to add: Your post to Remy was on 1/30. That's less than a week ago; sometimes it takes longer for the reps to get responses from the techs. Hopefully you will hear back by the 6th one way or another.
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