About Unabletouse

Disconnecting isn't exactly working fine.    I tried to use live chat to see if there is anything that can be done to help with any of it and I can't even stay connected to their own chat service on their internet. It's frustrating. I had to try 4 times just to load hughesnets own website. If this is "working as intended", then they really shouldn't advertise the elite package as best for ... anything other than Google and emails. Because that's about all I can do with it without being disconnected from whatever I'm trying to do constantly. I'm even scared to use it for online shopping since many have "loading.. please do not refresh this page" and if your connection fails it can double charge your card to have to reload the page.    The tech that installed said it would be fine for TV and basic use. He asked us what we were using it for to best set up the inside equipment. "You can only stream during off peak hours" should have been mentioned then if that is the "realistic expectation" of their service. Instead he just assured us he'd have it up and running for us to use. And said with the size of our home, we should be fine for service from end to end.    And... the other internet available is my cell phone hotspot with 1 bar of service (after a dance to find a non-dead zone somewhere) with LTE/4g/5g depending on the mood of the signal. But, we are considering going back to that, if there is no trouble shooting that can make this more usable.  ... View more

So, in other words, stuttering low-def streaming (keeps going pixely as it auto adjusts down to the lower pixels to try to not freeze), no gaming (not even mobile or strategy/turn based) and very slow browsing / email is the best Hughesnet can offer @ $85/mo?  ... View more