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Amanda
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Joined 12 years ago
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Reschedule Your Technician Visit
If you have an upcoming appointment with a HughesNet technician, you will be able to view, and make changes to your appointment online by visiting MyHughesNet.com or through the HughesNet Mobile App. To make changes online, select “Account” from the options at the top of your page, then select “My Appointments”. Your current appointment information, including your preferred contact phone number, will be displayed here. If you would like to reschedule your appointment for any reason, simply click “RESCHEDULE” To reschedule your appointment, select your preferred date from the calendar and time from the available slots displayed below. After selecting the new date and time, a message will appear confirming your new appointment time:Re: Problem with uploading image for PM...
Hi Gabe! Well, I wracked my head for a week trying to find user galleries or documentation on them. I did not see it. I am working to confirm that it was just something we were not told would be gone with the update, but in the meantime... What do you think about a workaround wherein you would dump all the images you use into a private (or public) thread or small group and use the "upload with url" option instead? Only a last resort that I could think of while I wait on a response. Re:image zoom behavior - I also noticed this while browsing the Microsoft community who also uses the same platform as us. Some images I could blow up and others I could not. I do not know if I want to zoom on the one in this thread though 😂 ThanksRe: Issues with the new community site
Nope, this shouldn't purposely be a problem with VPN unless it is saying you are in another country, which I don't think is the case. Our corporate one is pretty finicky, but it may not be related to VPN at all, but rather some bad cookie being stored that isn't redirecting from login correctly. The right folks on working on it.Re: Issues with the new community site
Gotcha, thanks for the detail. I should be able to fix HTML feature rather quickly. Edit: Just confirmed that replies don't have the "source code" option to flip back and forth, but making a new post does. You should see it by expanding the toolbar and clicking the <> bracket icon. I am placing a feature request to add it to the reply toolbar. Note that while you don't see the option, your html specifications (ie if you paste into your reply with html formatting), it should post as expected. Working on post previews next. Thank you again!Re: Issues with the new community site
Hi maratsade, In addition to getting more info on what you mean by "preview posts or PMs", can you let me know about the 401 error issue you are encountering? I've only had this problem using VPN, but other connections work, so I am wondering how you are able to work around it in order to post at all? Thanks, AmandaRe: Issues with the new community site
Hey y'all! Thank you for making a mega thread, I feel a bit silly for not starting it on Day 1. We are looking into everything raised here. I believe some might be simple permissions changes that I can do. Others we will need to look a bit deeper. Thank you again. AmandaRe: This website uses cookies...
Hi Gabe & maratsade, I am surprised you are seeing error 401 - but thank you for letting us know. Is this happening on only your Hughesnet service, other ISP/mobile provider or specific devices? As for the cookies pop-up, are you making any choice when it comes up? If so, what are you clicking to opt in or out of? Sorry for the inconvenience and I appreciate your patience while we work through some growing pains!
