Hi ecoalex,
So we had some planned maintenance on 10/11 for the gateway right before yours (alphabetically) and I didn't realize that your gateway was scheduled for 10/12. This maintenance introduced a software upgrade (8.1.0.59) which has some improvements for wi-fi connectivity, specifically as it relates to stability and staying connected, as well as addresses some slow connectivity issues across the board. There was also an additional code included to facilitate another update at a later time which is designed to improve video streaming overall. Regardless, I would recommend checking drivers and other updates on the Optiplex 790, as we are seeing high delay when communicating with that device, but not others on your network.
Your gateway AMA got this yesterday, right after ALB did, ENG is next on 10/16 :). This is only for customers pointed to the Jupiter 1 satellite, for now. Quick tip - if anyone's beam number goes higher than 60, they are pointed to Jupiter 2.
I would note, though, that you are encouraged to use the 25MB file when you perform tests for us for troubleshooting (unless you're in FAP, as we already know that speed tests will be in that ~1Mbps range). We are happy to replace the data used via token data.
Finally, do you mind if I merge this conversation into your "No FAP Still Slow Speed" thread?
Thanks
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