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About Reggie
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| Date Last Visited |
11-14-2020
01:08 PM
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09-23-2020
09:47 AM
4 Kudos
I just called to cancel my service. I've been with HN since 2009. I have had a few issues, but most of the time my service was GOOD. I would like to thank all the HN employees that have helped with my issues. Many other on this forum have help me learn to use the internet to research & fix many problems over the years. To those I can't say THANK YOU enough. Keep up the good work everyone. I understand my account here will be canceled. This is just to say goodby & Thank You Reggie
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Support Center
09-11-2020
02:54 PM
2 Kudos
More information will be needed.
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08-30-2020
10:39 AM
The first thing you need to do is create an account with Testmy. This will allow you to run the correct test
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08-24-2020
05:40 PM
I normally don't respond like this. BUT some one needs to learn to read.a contract.
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07-31-2020
08:09 AM
Now you know why I normally don't respond to many posts. I don't like to give untrue information to anyone. Have a good day.
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07-31-2020
07:41 AM
The link says the meter will not work with WIN10. Scroll to the bottom of the link.
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07-31-2020
07:27 AM
This might help. https://support.hughesnet.com/en/faq/internet/windows-download-instructions
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07-30-2020
10:32 AM
1 Kudo
I was thinking about this a couple days ago. I'm wondering if HN is going to provide a new meter? I hope everyone is staying safe.
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05-12-2020
04:12 PM
Thanx Gabe this is what I need for my research. I need both sides of the story. I hope this does not get me banned. I'm only after the truth. I know sometimes the truth does not set you free.
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05-12-2020
11:45 AM
I'm trying to find the truth about customers saying that chat & the phone support are broken. Many have posted that HN support centers are not letting people cancel their service. I would like to prove the truth.
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05-12-2020
11:18 AM
I tried to do some research with the chat through HN. I waited for 10 minutes. It just said connecting. Is chat working for others?
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Performance
05-09-2020
09:07 PM
2 Kudos
The 877-329-1430# work fine. I called this morning to check if # worked . The woman on the phone answered all my questions. She was very polite. No I did not ask about canceling my service. I did ask if someone on Gen4 wanted to cancel their service what equipment needed to be returned. If customers are polite towards the CS, they will be polite also.
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04-30-2020
05:54 PM
2 Kudos
Ya thats right I still have an old style landline. Internet is sooooo slow. https://testmy.net/quickstats/Reggie59 BUT thats ok I still have my cell & amazon prime music. I'm playing music from better times. Who remembers James Taylors Fire & Rain? Eagles. Eric Clapton. Even when everything looks bad there is still good if you just look. Listen to some music & try to forget if only for a little while. Everyone stay safe. Reggie
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04-27-2020
09:32 AM
2 Kudos
I think more people are using their Bonus hours. That's what caused my speed to plummet. When our country get back to normal hopefully everyones service will be better.
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04-25-2020
07:59 AM
3 Kudos
This morning is the first time I've seen speeds this slow before 8AM. I'm not complaining, with all that is going on with covid19 I understand slow speeds. As a long time HN customer. I just want everyone know this too will pass. IMHO HN is doing the best they can.
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04-25-2020
06:56 AM
I hope this is not the new normal. https://testmy.net/quickstats/Reggie59
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Performance
04-16-2020
06:11 AM
@roanoke52 wrote: I want to cancel what's the phone # ty 2 years of bad experience The number to cancel is 866-347-3292. Good luck with your next internet service.
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04-15-2020
08:25 PM
2 Kudos
@roanoke52 wrote: Same here @!! 5 days my contract is up. If I don't get thru will i have to sign up 2 more years I want out now call If you don't upgrade, you should be able to cancel at any time. I have been contract free for about 5 yrs.
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04-10-2020
03:56 PM
2 Kudos
@maratsade wrote: Accu-weather works. Weather.com and wunderground.com are giving me timeout errors. Weather channel working fine for me.
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04-04-2020
04:11 PM
If you are talking about my comment. I didn't mean to offend you. IMHO satelite internet will never meet most peoples needs. Streaming is a feature that will slow your internet to the point of not working.
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04-04-2020
12:45 PM
@Noral wrote: Nothing is working. Absolutely nothing. I can’t get it to do anything. Netflix. Hulu. YouTube. Nothing. It buffers for a long time before I get some connection error. If you wish to stream videos all day I suggest you move a the city.
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03-20-2020
04:16 PM
3 Kudos
@Gilbercal wrote: Just tried calling the 866-347-3292 number. The recording said that due to COVID-19 call back later. I just tried the 866-347-3292 number. The recording said due to Covid-19 the wait time is upto 20 mins. That make sense they are flooded with calls. I would try about 12 AM Eastern time.
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03-20-2020
10:39 AM
1 Kudo
@Jarelis37 wrote: hello good morning last week I had to make a payment in the amount of 51.88 as every month. but that day I did not have the check I asked for an extension until Friday and I was granted I realize on Sunday March 15 that I had not been debited for the 51.88 and call with Miss Gaby Smith I let her know that we had He asked for an extension and we had not been charged the amount of 51.88. I realize that the internet is super slow when I enter the account of the cooperative they charged me 76.88 and they declined and charged me $ 10 from my account for insufficient funds from hugnest which surprised me because that was not the agreement and neither was the amount. Yesterday I sent the amount of 42. dollars to hugnest, he hoped they could solve me because I am running a balance of 32 dollars and that is not what I paid. Thank you very much I hope you can help me. It would be best if you started your own post.
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03-18-2020
11:35 AM
@maratsade wrote: I thought this might be useful to some: Xfinity (Comcast), a terrestrial internet service provider, has opened up free hotspots all over the country, and they are available to everyone, including non-subscribers, for free. Check the two links below. The first one gives information, and the second one allows you to check for hotspots in your zip code. https://corporate.comcast.com/covid-19 https://wifi.xfinity.com/ *Posted with permission Are these Hotspots like public WIFI?
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03-17-2020
02:27 PM
Wow. They didn't have anything like a TI-82 in my school. But I didn't go to college. They look like they would have been fun to learn.
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03-17-2020
08:10 AM
1 Kudo
@tandst1 wrote: Not "fair" to users of traditional carriers either. Hughesnet should step up and release bandwidth like the others. The fact they aren't is because they know their customers have no alternative. Maybe if they acted like they cared now some of their customers would stick around in a couple years when others get competitive networks built... Go T-Mobile/Sprint and Dish.. It would best if you start your own thread. Also go to Google to do research for the difference between bandwidth & throughput.Tthat might help explain satelite limits.
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03-16-2020
09:17 PM
1 Kudo
This is not aimed anybody. It might be time to take vacation to a private island. The only place safe from all the lack of common sense.
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