Daniel, Try to keep in mind that "residential servce" is a very very very small part of Hughes Network Systems yet requires a vast amount of "support". They really are plaqued with the "where is the any key to continue" syndrome in many cases. Speaking as an 11 year Hughes customer, I'm not sure Hughes understands non Enterprise support. They are getting better I think ... one way to help is to visit this community forum and help out our less knowledgeble fellow users by offering your own expertise.
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