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- About Jordan Robinson
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About Jordan Robinson
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| Date Last Visited |
03-08-2017
05:56 AM
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01-14-2015
05:42 PM
Hello, I can confirm I did receive. I appreciate your assistance in this matter and I am satisfied with its resolution. Jordan Robinson
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01-14-2015
05:21 PM
Hello, I appreciate the response. At this time I wish to request an official letter emailed to me at jordan.robinson.mail@gmail.com stating this debt does not belong to me. I am not able to be interrupted today by telephone calls from the collections agency. Jordan Robinson
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01-14-2015
04:40 AM
Hello, Please advise how I may obtain written documentation from your company that I do no owe this fee. I am receiving mailed collection notices and automated telephone calls from a collections agency called Joseph Mann & Creed attempting to collect this fee or requesting that I settle with them for some lower amount to stop them from calling me. I explained the fee was not correct according to my agreement but they are still contacting me. I will need to send them something in writing from your company to get them to cease collections activities for this incorrect fee. Please advise. Jordan Robinson
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01-14-2015
12:42 AM
Hello, I appreciate your attention to this matter regarding my account, and its prompt resolution. Jordan Robinson
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01-13-2015
10:31 PM
Hello, I appreciate the response. My order number and account number are as follows. Order Number: 6797825 Account Number: DSS32042190 Date of Order: May 19, 2014 Please advise if you need additonal information regarding this matter. Jordan Robinson
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01-13-2015
09:24 PM
Order Number: 6797825 Date of Order: May 19, 2014 ---------- Dear My Hughesnet Community, I am writing to you about an early termination fee notice I received from your comany, and which has been referred to the collection agency of Joseph Mann & Creed. My agreement with Hughesnet did not include a termination fee. When I signed up for the service, I stated I was renting a seasonal cabin for the summer period only. For this reason, I stated that I was not prepared to agree to a long term contract. The customer sales person stated that while the standard agreement normally requested a 24 month commitment, because I only desired the service for the summer, he said he was able to offer the service to me on a month to month basis with no termination fee if I were to sign up for automatic electronic monthly payment using a credit card. He stated that the termination fee would not apply to my agreement. I agreed to these terms with the company. I would appreciate it if you could investigate this matter and listen to the recording of the sales call to verify that this is correct. Jordan Robinson
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- Hughesnet Community
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- About Jordan Robinson