newtonf
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Network Connected WIFI Device usage HT2000
Hello all, using my.hughesnet and looking at Usage and Connected Devices I can see all devices connected to my HT2000 via LAN and WIFI. I have two wireless speakers connected via WIFI and they are ONLY used for playing music using iTunes from my PC, they are not used for any internet streaming. On the “All Device Usage Last 24 Hours” table under “Percent of Data Use” both speakers show high usage percentages (15.76% and 24.05%). My question is; is the data usage I am seeing on my speakers simply the data traffic from my computer to the speakers via WIFI and not data usage against my HughesNet data plan. thanks for considering my question - SkipSolved3.4KViews0likes2CommentsRe: Can I connect to HT2000w using WIFI - without connecting to internet
Hello all, I've tried everything I can think of within Windows 10 to no avail. It seems that the router that is part of the HT2000W is very tightly tied to the HughesNet modem. Accessing the network via wifi automatically connects my laptop computer to the internet and, again, I don't want my "slave" computers connected to the internet, but I want them to have access to my local network. Skip9.6KViews0likes2CommentsCan I connect to HT2000w using WIFI - without connecting to internet
Hello everyone, No complaints and all is going swimmingly, but I do have an interesting, hopefullysimple question. First my system: HT2000W using the wifi for 4 Windows 10 computers, two wireless printers, wifi speakers using Apple airplay and/or Apple Airport Express (itunes), irrigationfor small avocado grove, communicationfrom you solar panelsand periodicArduino wifi projects. What I want to do is have everything connected the HT2000W's wifi, but I want to allow internet access to only two of the computers. Two of the four computers NEVER need to talk to the internet and I don't want them using "accidentallyusing valuable HughesNetbandwidth, but I want them to have access to all my wireless devices so I can print and I have the ability to transfer files between computers. Does anyone know if this is possible and, if so, how it can be accomplished? Thanks for any suggestions you can think of. SkipSolved9.7KViews0likes5CommentsRe: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS
I can idendity what you are going through. Below is a recommendation I provided to another Hughesnet user having similar problems: "I have found the best way to get positive and informed attention/action is through this forum. You may have already done this, but if not, I suggest that you open a new message string specific to your situation. I know it will be a pain, but give plenty detail (e.g., what system you are using, modem, data plan, computer type, wired or hard wiredconnection, speed test results, how long you have been trapped with poor performance, AND any Case Numbers you have). Fortunatly, GabeU anAssociate Professor on this forum seems to monitor what is going on and he should see your post. He is very thoughtful and has provided me with valuable advice. He is also able to ping forum moderators and get their attention. Hughesnet people like Amanda and Liz also monitor this forum, they are sharp and have always been helpful with my technical issues." Good luck.6.4KViews1like0CommentsRe: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS
Hello everyone, Since January 26th I have run 15 download speed tests using testmy.net (average = 30.4 Mbps) and 14 using Speedtest by Ookla (average = 15.1 Mbps) and it appears that my download speeds have returned to normal. This is way, way, way up from the 91 testmy.net tests I ran between January 3d and 25, which averaged 8.2 Mbps. I do find it interesting that testmy.net tests were twice as fast as Speedtest (based on the average) - note tests were performed in pairs, using the same computer and run within 2 minutes of each other. This result appears to be the inverse of what others have reported when comparing testmy.net and Speedtest. Possibliy the servers chosen are responsible for the difference, as testmy.net seems to be using a site in Dallas and Speedtest is using a site in Los Angeles (approx 100 miles north of me). Anyway all that being said, I am happy that I things are back to normal, at least for this Hughesnet user. I don't know how the correction was implemented, but I appericate the help from those on this forum and any of then unknown "engineers" that have worked on this issue. I will mark this discussion string Corrected and begin a new string, if the problem returns. To those still chasing speed issues, I wish you luck and suggest you continue working within this forum to resolve your specific issues. ciao for now - Skip18KViews2likes3CommentsRe: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS
JeffG, sorry to hear that. I, like you, live in an area that only has internet access via satellite,or very bad telephone lines. I have been with Hughes for 17 years now and, as you can imagine, during that time I have experienced my share of download and data issues. I have tired tech support via telephone, chat and email and have had positive results (correction of an issue) using this support avenue less than 30% of the time. Generally the telephone support people are well intentioned, but they seem only to endlessly follow scripted flow diagrams, eventually give up, and then pass me on to "another level" and/or "engineering." That being said, I have found the best way to get positive and informed attention/action is through this forum. You may have already done this, but if not, I suggest that you open a new message string specific to your situation. I know it will be a pain, but give plenty detail (e.g., what system you are using, modem, data plan, computer type, wired or hard wiredconnection, speed test results, how long you have been trapped with poor performance, AND any Case Numbers you have). Fortunatly, GabeU anAssociate Professor on this forum seems to monitor what is going on and he should see your post. He is very thoughtful and has provided me with valuable advice. He is also able to ping forum moderators and get their attention. Hughesnet people like Amanda and Liz also monitor this forum, they are sharp and have always been helpful with my technical issues. Good luck17KViews1like4CommentsRe: Help Please – Download Speed < 8 Mbps on Gen5 for WEEKS
Hello everyone, I have not been testing with both Speedtest and testmy.net since GabeU suggested that I try Speedtest on Thursday January 25th. Since that time my download speeds have returned to "normal" and YouTube videos play without stopping. Speedtest is reporting download speeds around 15 Mbps and testmy.net (25 Meg file) run within 2 minutes is reporting ~30 Mbps. This is consistent across around at least 10 comparisons taken between 25 and 28 January, at various times of the day. I will recheck on Monday, but for nowwith respect to myHughesNetconnection, everything appears to have recovered. Interesting aside - On Friday January 26th I receivedan automated recording from HughesNettelling me that, and this is a not and exactquote but close enough; "We understand that you have been experiencing problems with your service and we are looking into the problem. Others are also experiencing speed issues and we are making global changes that should affect all or our Gen5 customers." Again this is not a direct quotation, mostly because the the message that was left was almost unintelligible. This was not an accent issue, it was a substandard recording. Not meaning to be sarcastic, but HughesNet is a communications company and I think that automated recordings should be clear and concise. Still, I appreciatethe call, and the acknowledgement of a system wide problem.17KViews1like0Comments