About Larry Lewis1

AMEN !!!!!!!! I have a similar need.  I monitor my usage very carefully, and CAN get good value for my bucks, if I am very careful. That "new and improved" graph needs to be hidden about 7 mouse clicks deep where NO ONE ever can find it. It is THAT useless, as compared to the old stuff.    Actually the sat internet worked very  well with HUGHES / HUGHES for 2 years, and continued for 4 more months AFTER I switched to HUGHES / FRONTIER.  IT is still HUGHES as evidenced by the Hughes logo on the HT1100 modem.   I think Hughes is not a very honorable company, at foundation, and that this is an attempt to obfuscate and make monitoring our data MORE Difficult than it is.   This is the OPPOSITE of my forgiving nature and this harsh comment is NOT made in a vacuum.    Since the internet worked quite well for 28 months, since then, July 2015, it has been the Internet service from hell.   Hughes has been "TAKING" Gigabytes of data, WHILE MY LAN CABLE IS DISCONNECTED, WRONGLY attributing it to me, and absolutely over 9 months of time will not give me the "TIME OF DAY" - any credibility, or even any benefit of the doubt, and accuses ME of lying.  And by extension, of wasting about 250 hours of my LIFE, thinking I was trying to help THEM with an odd systemic problem, which they will absolutely not admit exists.   Right, AMANDA?   Hughes Tier 3 techs has tried to pull that one yesterday and today, by parroting "IT"S YOUR SON,"  when he CANNOT be part of the DDDD problem 80-90% of the time as I have testified.  This "parroting' was done by Hughes techs to Frontier - about me lying. Fortunately, Frontier isn't buying it.  Maybe they are honorable, unlike Hughes.   It will be interesting if Frontier, whom Amanda told me to go through, can fix this long-standing DDDD problem when the "BEST" and brightest Hughes "engineers" could not.    IF i am NOT wrong, lying, or in other manner misleading about any of the 9 months of Data Drain / Phantom Usage, an apology from the highest levels AT HUGHES - NOT FRONTIER, is in order, at the very minimum. Oh, and by the way, 400MB gone in 3 hours, 11 pm through 2 am last night.   WHILE MY LAN CABLE (no router) was hanging in the air, as usual during these DDDD events, and the SCC - INFO - Diagnostics - Hourly Usage of the SATELLITE DATA - show WRONG connect and disconnect LAN indications. I would think, after reporting this probably 2 dozen times, that SOMEONE at Hughes would CARE.  Evidently not.  They just do not believe me.   Thank you,  -Larry in Nordman, Idaho ... View more

HI, Alan.  Kudos on your "BOOK" for us struggling users of sat.trying to make it work.  I am REALLY looking forward to it.   AS to your question, I cannot help direcly and am aslo very interested in other replies. I do wide variety of maintenance services and HVAC monitoring (and  some repair) is one of them.   What I DO know works well is a LAND LINE connection.  Cell service here is very spotty if at all. My house is in a DEAD ZONE, so I can't even amplify the nonexistent signal. Many of those whom I serve here in Idaho / Canada border keep their land line ON so as to not lose the number, some of which have been the same for generations.  THAT WORKS VERY WELL. I can get the name of the product if anyone asks. (I am not at home)  Costs under $200 for the phone connection and the thermostat.  You can monitor and ADJUST remotely very nicely. WORKS GREAT. Better than snowshoeing in. Some of the houses / cabins have heat in all winter Blessings to you,  Larry Lewis Nordman, Idaho . ... View more

Yes, I guess so!. I will post a few seconds after I posted the above.   IS the padlock above the icon indicating "private" to Hughes only? I got my butt kicked for ignorantly posting my e-mail not long ago.  IS this working OK?  I don't "DO" these forums and not FACEBOOK AT ALL. SO AM "socially challenged" here. Sorry.  Thank you,  _Larry  ... View more